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Windows is shutting down without warning
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Posted Message
broc455
Member
_ 		19. December 2007 @ 02:30 _ Link to this message    Send private message to this user   
Hey i've tried googling the subject but i don't really understand wat all these people are on about (as far as wat parts of the system their talking about and brands and all that).so the problem i'm faced with is that whenever i'm just working on the computer or something the computer completely just switches off. Now i've expirienced times when the computer has showed the BSOD as most people probably have but i get nothing there isn't even a reboot.
Any suggestions? there was alot of talk on the site that i visited about temperature is it possible that my computer is getting overheated? i went into my BIOS and found nothing of temperature except for something that said something about maximum temperature i think and that was at 70*C so i kinda thought would the computer heat up that quickly when i'm simply running a Spy-Bot Search and Destroy program? becuase i've run to other virus checks (CA Anti-virus and AVG (free)) and they didn't turn off the computer but found nothing. the things i've tried so far had been...
* replacing the power cable with another one i had lying around
* leaving the case open for a while and airing it out (some person on another site suggested using a household fan to cool it down and get the dust out could i do this or would i screw up the system?
* inspecting the inside of the case for anything abnormal (cracked wires and so on)
so any input in this predicament would be appreciated
Thanks in Advance
Broc455
[ + quote]
GO PSP AND XBOX FANS U ROCK!

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_ 		__
QuikDraw
Senior Member
_ 		19. December 2007 @ 06:54 _ Link to this message    Send private message to this user   
Download Hijackthis http://www.spychecker.com/program/hijackthis.html,
run a scan, post the log report here. Your computer may be infected. In BIOS, what were the fan speeds? What brand and model of computer. WinXP? What Internet Security suite do you use?
[ + quote]
Zer0ink
Member
_ 		19. December 2007 @ 12:27 _ Link to this message    Send private message to this user   
Heat problem possible.

Sounds more like a device failure.

This is what I would do:

Strip the computer to bare essentials.

ie: MB; RAM; Processor(fan, heat sink); Harddrive; Power Supply

IF every stays working fine the it's something that isnt plugged in thats causing it.

I had a bad CD-RW do some whacked things to my system

Even test your RAM one stick at a time. [(if onboard video) best test single modules in the slot closest to processor)

Plug things in one at a time and use the computer for a while before plugging in another device.

Testing Power Supply is hassle...best to borrow one...i'd say get a PSU tester for a few bucks but that wont show PSU overheat.

The more info we get the more help you'll get...good luck
[ + quote]
Zer0ink
Member
_ 		19. December 2007 @ 16:10 _ Link to this message    Send private message to this user   
oh ya i forgot to mention

examine you MB and look for popped capacitors and such
[ + quote]
broc455
Member
_ 		19. December 2007 @ 19:56 _ Link to this message    Send private message to this user   
ok thanks guys for your help but today i went into power save setting and switched the option that shows what my power button does to "do nothing" and ran another spybot check andit worked without shutting down. Now after this i realised that my internet was turned of so i don't no whether it stopped because of wat i did or because my internet was turned off and i've installed that software you told me to install quikdraw here the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:22 AM, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\MemoKit\memokit2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Earn2Life Bar - {93344865-74BD-4873-BE65-56539D41A65C} - C:\WINDOWS\Downloaded Program Files\Earn2Life.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: MemoKit.lnk = C:\Program Files\MemoKit\mk.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Earn2Life Bar - {07328B93-AFD8-4c6a-99E9-D0B3B5D6DAD9} - C:\WINDOWS\Downloaded Program Files\Earn2Life.dll
O9 - Extra 'Tools' menuitem: Earn2Life Bar - {07328B93-AFD8-4c6a-99E9-D0B3B5D6DAD9} - C:\WINDOWS\Downloaded Program Files\Earn2Life.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n035p/EN/install/gtdownlr.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.co...nst20040510.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://clairelstrain1996.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {93344865-74BD-4873-BE65-56539D41A65C} (Earn2Life Bar) - http://www.earn2life.com/plugin/Earn2Life.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...nt.cab56907.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
O24 - Desktop Component 0: (no name) - https://www.bookonline-malaysiaairlines.com.my/Enrich/images/Cover.jpg

--
End of file - 10460 bytes

I have no idea wat this means at all could you help me with this?
[ + quote]
GO PSP AND XBOX FANS U ROCK!

broc455
Member
_ 		19. December 2007 @ 20:01 _ Link to this message    Send private message to this user   
oh and i forgot i'm running on a WINXP and i'm not sure wat you mean about brand its custom made pentium 4 i've spotted intel in there lol i can't tell you much of what i don't understand lol and how do i check my fan speeds? just when it starts up go into the main settings?
[ + quote]
GO PSP AND XBOX FANS U ROCK!

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_ 		__
 
_
QuikDraw
Senior Member
_ 		19. December 2007 @ 21:29 _ Link to this message    Send private message to this user   
Download Everest Home Edition to find out what hardware components you have installed. http://www.majorgeeks.com/download4181.html
After the download, run a hardware scan by clicking on REPORT. Don't post this report. This is just a tool to see what's inside your PC. Scroll down the report to you reach the section labeled SENSOR. You will see your CPU temperature and fan speeds here.
Test Power Supply: http://ochardware.com/articles/psuvolt/psuvolt.html
Beep codes: http://www.amptron.com/html/bios.beepcodes.html
Will get back to you later on the hijack log.
OK, download and run COMBOFIX. Post the log report here.
http://forums.majorgeeks.com/showthread.php?t=134965
[ + quote]

This message has been edited since posting. Last time this message was edited on 20. December 2007 @ 00:28
afterdawn.com > forums > software, operating systems and more > windows - general discussion > windows is shutting down without warning
 

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