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Dvd-rw not working
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Juanndan
Junior Member
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23. March 2008 @ 11:03 _ Link to this message    Send private message to this user   
Hi, I got this error when trying to burn a ISO image file with Imgburn, optimum power calibration failed reason no additional sence information, I have just tried it again only this time its dead, when I press the button the drawer won't even open, I can see the drive in my computer and device manager the drive is only 8 months old, I have the latest firmware for both dvd-rw and dvd-rom drives

The more you know the more you know that you don't know
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Indochine
Senior Member
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23. March 2008 @ 16:42 _ Link to this message    Send private message to this user   
Check cables & if they are OK it looks like a warranty claim, unless you voided it by flashing the firmware.


On m'a dit que je suis nul ŕ l'oral, que je n'peux pas mieux faire !
Juanndan
Junior Member
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23. March 2008 @ 16:46 _ Link to this message    Send private message to this user   
I got the drive to work by flashing the drive again, butv it still won't let me burn a iso file

The more you know the more you know that you don't know
Indochine
Senior Member
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23. March 2008 @ 16:49 _ Link to this message    Send private message to this user   
Have you tried with other software e.g. Nero?


On m'a dit que je suis nul ŕ l'oral, que je n'peux pas mieux faire !
Juanndan
Junior Member
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23. March 2008 @ 16:51 _ Link to this message    Send private message to this user   
yes the same problem

The more you know the more you know that you don't know
Indochine
Senior Member
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23. March 2008 @ 16:56 _ Link to this message    Send private message to this user   
Sounds like it's broken. At 8 months old it should be under warranty and you should claim a refund. Sometimes if you flash the firmware it can make the warranty invalid. If that is true in your case, you will have to buy a new drive.




On m'a dit que je suis nul ŕ l'oral, que je n'peux pas mieux faire !
Juanndan
Junior Member
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23. March 2008 @ 17:21 _ Link to this message    Send private message to this user   
I got the firmware update from samsung its samsung drive,

The more you know the more you know that you don't know
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Indochine
Senior Member
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23. March 2008 @ 19:48 _ Link to this message    Send private message to this user   
Official Samsung update should be OK. I was thinking of region free patched firmwares which break warranty.


On m'a dit que je suis nul ŕ l'oral, que je n'peux pas mieux faire !
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