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DVD+RW does not burn CD-R(W) media anymore
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niecw
Newbie
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27. March 2008 @ 05:07 _ Link to this message    Send private message to this user   
Dear all,

Excuse me if this has been resolved somewhere else, for thus my search skill need to be improved.

I've been burning DVD+R and CD-R with my burner (Nero log below). But suddenly it refuses to burn CD-R or CD-R(W) anymore. I've tested different media with no avail (usually I'm using Verbatim). And the same batch of media burns OK with a different burner. Funnily I still can burn DVD+R media (also Verbatim) with no issue (confirmed binarily that the files in the DVD and my hard-drive is the same). Any pointers on how to solve this, save bringing the unit to their service centre?

Thank you in advance.

Best regards,
- Ivan Wirawan

Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.3.2.1
Internal Version: 8, 3, 2, 1

Recorder: <MATSHITA DVD-RAM UJ-850S>Version: 1.05 - HA 1 TA 0 - 8.3.2.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <XH2703S UXT831F >Version: 2.0B - HA 1 TA 1 - 8.3.2.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : XH2703S UXT831F 2.0B ahgxq31u Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-850S E: CdRom0
XH2703S UXT831F F: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2037MB (2086400kB)
Free physical memory: 929MB (952116kB)
Memory in use : 54 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

27.3.2008
CD-ROM (ISO)
11:45:56 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:45:56 #2 Text 0 File Isodoc.cpp, Line 6713
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:45:56 #3 Text 0 File Burncd.cpp, Line 3238
MATSHITA DVD-RAM UJ-850S
Buffer underrun protection activated

11:45:56 #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

11:45:56 #5 Text 0 File Burncd.cpp, Line 3568
Turn on Disc-At-Once, using CD-R/RW media

11:45:56 #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorCD'
ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'

11:45:56 #7 Text 0 File DlgWaitCD.cpp, Line 292
Medium type in the drive: Unknown
Lowest/Highest CLV write speed: 2x/234309x
Recorder min/max supported write speed: 4x/9274316x

11:45:56 #8 Text 0 File DlgWaitCD.cpp, Line 311
Last possible write address on media: 336074 ( 74:42.74)
Last address to be written: 234309 ( 52:06.09)

11:45:56 #9 Text 0 File DlgWaitCD.cpp, Line 323
Write in overburning mode: NO (enabled: CD)

11:45:56 #10 Text 0 File DlgWaitCD.cpp, Line 2932
Recorder: MATSHITA DVD-RAM UJ-850S;
CDRW code: 00 97 34 22; OSJ entry from: Mitsubishi Chemical
ATIP Data:
Special Info [hex] 1: E1 00 C6, 2: 61 22 16 (LI 97:34.22), 3: 4A 2B 00 (LO 74:43.00)
Additional Info [hex] 1: 02 3A B0, 2: 5C C6 26, 3: 00 00 00 (invalid)

11:45:56 #11 Text 0 File DlgWaitCD.cpp, Line 497
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:45:56 #12 Text 0 File ThreadedTransferInterface.cpp, Line 754
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 234310 (234310) = #234310/52:4.10
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 234310 blocks [E: MATSHITA DVD-RAM UJ-850S]
--------------------------------------------------------------

11:45:56 #13 Text 0 File ThreadedTransferInterface.cpp, Line 956
Prepare [E: MATSHITA DVD-RAM UJ-850S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 480174080, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 234310 | 0 | 0x00
234310 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:45:56 #14 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:45:56 #15 Text 0 File Burncd.cpp, Line 4359
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

11:45:56 #16 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

11:45:56 #17 Text 0 File Burncd.cpp, Line 4481
Cache writing successful.

11:45:56 #18 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

11:45:56 #19 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 4x (600 KB/s)

11:45:56 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2673
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:45:56 #21 Text 0 File MMC.cpp, Line 17846
StartDAO : CD-Text - Off

11:45:56 #22 Text 0 File MMC.cpp, Line 22530
Set BUFE: Buffer underrun protection -> ON

11:45:56 #23 Text 0 File MMC.cpp, Line 18074
CueData, Len=32
41 00 00 14 00 00 00 00
41 01 00 10 00 00 00 00
41 01 01 10 00 00 02 00
41 aa 01 14 00 34 06 0a

11:45:56 #24 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

11:45:57 #25 Text 0 File Cdrdrv.cpp, Line 1404
11:45:57.821 - E: MATSHITA DVD-RAM UJ-850S : Queue again later

11:55:10 #26 SPTI -1040 File SCSIPassThrough.cpp, Line 196
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040)
CDB Data: 0x2A 00 00 02 5B 60 00 00 20 00 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x10
Sense Qual: 0x00
Sense Area: 0xF1 00 03 00 02 59 25 0A 00 13 00 00 10
Buffer x1cecf880: Len x10000
0x5E B1 1B CB A6 AD B9 6F BC 8E 8A CD F2 13 C4 C0
0xF8 A2 50 98 A2 55 61 0F C5 06 92 C0 A3 A1 63 39
0xD4 18 12 7E 6D 13 31 31 08 7E 87 43 8E 83 10 57

11:55:10 #27 CDR -1040 File Writer.cpp, Line 306
Illegal block size for command
E: MATSHITA DVD-RAM UJ-850S

11:55:10 #28 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 4x (600 KB/s)

11:55:10 #29 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:55:12 #30 Text 0 File Cdrdrv.cpp, Line 11420
DriveLocker: UnLockVolume completed

11:55:12 #31 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
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AfterDawn Addict
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28. March 2008 @ 05:14 _ Link to this message    Send private message to this user   
hmm odd? your log doesnt show dma for the burner if on or off? only the virtual drive is it usb?

also

your doing a multisession with no finalize < -- did you want that?

you tried a firmware update for the drive?

Nothing here to see, move along folks.

niecw
Newbie
_
31. March 2008 @ 04:21 _ Link to this message    Send private message to this user   
Hi Rotary,

Many thanks for the reply. The drive is not a virtual drive nor USB. It is actual drive in my laptop drive bay (is this the cause of the DMA setting not showing?). Anyway all the devices that are attached to the IDE buses have DMA enabled. The HDD has Ultra DMA Mode 5 and CD-ROM Multi-Word DMA Mode 2.

On the multi-session with no finalize, I usually do this if the material that I want to burn is not complete yet. I rarely prefer this myself.

On the firmware update, Windows Update does not show any hints for update and I couldn't find any posted on the web that is younger than mine (using Microsoft version 6.0.6000.16386, which is actually quite old, dated 21 June 2006).
AfterDawn Addict
_
31. March 2008 @ 13:10 _ Link to this message    Send private message to this user   
MATSHITA DVD-RAM UJ-850S

that is your drive that needs firmware update not windows

i cant find any on the net, but if you know the model and numbers of your laptop check on there site for firmware update i have seen a higher version than yours but cant find download links...

yours is Version: 1.05

anything higher get...

Nothing here to see, move along folks.

niecw
Newbie
_
1. April 2008 @ 00:26 _ Link to this message    Send private message to this user   
Hi Rotary,

Thanks again for the reply. I've checked the laptop's (HP Compaq Presario v3204TU) support and driver download site and couldn't find any updated firmware either. I guess I have to bring the laptop to the support centre and have it checked and fix there.

Many thanks for your support.
AfterDawn Addict
_
1. April 2008 @ 01:11 _ Link to this message    Send private message to this user   
last try...

get imgburn a free app

look in tab, TOOLS/DRIVE/Check firmware update

if no go

get DISKinfo app http://discinfo.rpc1.org/

open, go to view tab, firmware updates

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 1. April 2008 @ 01:13

niecw
Newbie
_
1. April 2008 @ 02:44 _ Link to this message    Send private message to this user   
Rotary,

Thanks for the info. I've checked with both software, and since both are using http://forum.rpc1.org/portal.php both returns no result. I'm going to try to burn using Imgburn and see how it goes. Will keep you posted on the result.

Best,
niecw
Newbie
_
2. April 2008 @ 03:03 _ Link to this message    Send private message to this user   
ImgBurn does not burn the media.
So, my laptop is in service centre now.
Thank you all for the help.
AfterDawn Addict
_
2. April 2008 @ 12:57 _ Link to this message    Send private message to this user   
keep us updated mate thx...

Nothing here to see, move along folks.

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niecw
Newbie
_
3. April 2008 @ 04:18 _ Link to this message    Send private message to this user   
I'm afraid there is nothing much to update. The service centre said that they'll just replace the unit (DVD+RW multi-burner, not the laptop). So, we'll never know what is the root cause of the problem.
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