Hi our dbox kept locking so we tried scanning new channels we tried 2 or 3 times now it just comes on to a red light and nothing happens? we dont have a clue about these things and are contemplating just buying a new one. but i think the problem could be fixed. i am willing to pay for any help that allows me to do that.
What type of Dbox is it? Nokia? Sagem?
Are you able to access any of the menus on the dbox using the remote control? If so, can you confirm the following:
Press dbox on the remote (2nd button under the power button)
Select Service Option
Select Image information Option
Post the image name and version, and we'll be able to give some more advice. Also, what area are you in, I'm based in Nottingham, if your close by I may be able to help out.
ok now you lost me i am not technical on this at all...how do i flash the box? how do i know if its a 1 or 2 chip? will it be on the box? i gotta get this sorted by saturday as he wants to watch the footy saturday afternoon and virgin want £67 a month for the full package...hence why i said i would be better of getting a new box!
we purchased a mannual of ebay for £4 and i have discovered ours is actually a cable dbox2 the mannual has full instructions so hubby is going to have a go with it later if now we will pm you our phone number. thanks for your help so far.
Originally posted by beanie65: Hi our dbox kept locking so we tried scanning new channels we tried 2 or 3 times now it just comes on to a red light and nothing happens? we dont have a clue about these things and are contemplating just buying a new one. but i think the problem could be fixed. i am willing to pay for any help that allows me to do that.
when you say locking up, in what sense , ie do the channels freeze or what
You state you have a Sagem and they have renowned for freezing, to fix this you need to remote the modem card from the DBox, this does not hinder the DBox at all as you will never use the modem card.
