Hi,
Could you help me resolve this issue.
I have not used the device for some time(it did work) and now when I run WinDVD Creator or Nero the device is not recognised.
I have uninstalled and re-installed, tried newer driver but no result. Un-insatlled all USD device as well.
When I open nero Vision I get the following error:
The same happens in WINDVD Creator(comes with the device).
However, the device is recognised when I plug in ( a sequence of two USB recognition tones, a short pause, then one more tone).
The device is present in the device manager.
Please see attached results of PXInfo.exe. A PC configuration setup up program from plextor (SYSInfo.txt)
I have XP SP3 installed.
Kind Regards In Advance,
Eric Walker
Sydney Australia.
Software Information
--------------------
Operating system : Windows XP V5.01.2600 Service Pack 3
ASPI (wnaspi32.dll) : n/a
Roxio ASPI (cdral.dll) : Sonic Solutions CDRAL DLL, V9.0.5.10 (not used by PXInfo)
Ahead ASPI (wnaspi32.dll) : Win32 Nero Aspi Library V2.0.1.74 (not used by PXInfo)
InterVideo WinDVD Creator 2 Version: 2.0.14.588
Hardware Information
--------------------
Note: Buffer Underrun Proof is only read out
CPU 1:
CPU Name: Intel(R) Pentium(R) M processor 1.86GHz
CPU Speed: 1861 MHz
Installed RAM: 1023MB
Memory Available: 434228KB
Percent of used RAM: 58%
IDE Interface: 0 ID: - Maximum # Targets : -
Description :
Type :
Port Driver : atapi.sys
Provider :
Description : IDE/ATAPI Port Driver (Microsoft Corporation)
Location : C:\WINDOWS\system32\drivers\atapi.sys
Version : 5.1.2600.5512 (xpsp.080413-2108)
Date :
Properties for Device 1:
-------------------------
Device ID : PCI\VEN_8086&DEV_2653&SUBSYS_01881028&REV_03
Device Description : Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
Driver : Not Available
Driver : {4D36E96A-E325-11CE-BFC1-08002BE10318}\0003
Service : pciide
Port Driver : C:\WINDOWS\system32\drivers\pciide.sys
Description : Generic PCI IDE Bus Driver (Microsoft Corporation)
Version : 5.1.2600.0 (XPClient.010817-1148)
Date :
Manufacturer : Intel Friendly Name : Not Available
Location Information: PCI bus 0, device 31, function 2
Address : 2 0 31 0
UI (PCI Slot) Number: UI number not available, may be an on-board device!
Interfaces:
Child Devices:
PCIIDE\IDECHANNEL\4&16427A01&0&0
PCIIDE\IDECHANNEL\4&16427A01&0&1
Properties for Device 2:
-------------------------
Device ID : Intel-2653
Device Description : Primary IDE Channel Driver : Not Available
Driver : {4D36E96A-E325-11CE-BFC1-08002BE10318}\0004
Service : atapi
Port Driver : C:\WINDOWS\system32\drivers\atapi.sys
Description : IDE/ATAPI Port Driver (Microsoft Corporation)
Version : 5.1.2600.5512 (xpsp.080413-2108)
Date :
Manufacturer : (Standard IDE ATA/ATAPI controllers)
Friendly Name : Not Available
Location Information: Primary Channel
Address : 0 0 0 0
UI (PCI Slot) Number: UI number not available, may be an on-board device!
Interfaces:
Child Devices:
IDE\DISKHTS548080M9AT00_________________________MG4OA5EA\5&3AD6C04B&0&0.0.0
Properties for Device 3:
-------------------------
Device ID : Intel-2653
Device Description : Secondary IDE Channel
Driver : Not Available
Driver : {4D36E96A-E325-11CE-BFC1-08002BE10318}\0005
Service : atapi
Port Driver : C:\WINDOWS\system32\drivers\atapi.sys
Description : IDE/ATAPI Port Driver (Microsoft Corporation)
Version : 5.1.2600.5512 (xpsp.080413-2108)
Date :
Manufacturer : (Standard IDE ATA/ATAPI controllers)
Friendly Name : Not Available
Location Information: Secondary Channel
Address : 1 0 0 0
UI (PCI Slot) Number: UI number not available, may be an on-board device!
Interfaces:
Child Devices:
IDE\CDROM_NEC_DVD+-RW_ND-6500A___________________203D____\5&281D0FA6&0&0.0.0