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Cyberhome DVD/RW nightmare
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dmelgar
Junior Member
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6. March 2004 @ 09:19 _ Link to this message    Send private message to this user   
I figured out the pattern to the problem. Turning on and off the unit enough times it eventually started up and was able to read the DVD.

The failure scenario is, put in a DVD+RW written with the previous firmware versions. But the unit in standby. Powerup. Unit will be locked up. I haven't figured out the pattern, but it maybe possible to get it to read the DVD by powering off and on via the back panel switch. This does NOT work reliably.

Putting into standby with any other type of DVD in the drive seems to work fine and not cause the problem. It looks like its something about how the DVD was written with the older firmware that causes this version to crash as it reads the DVD.
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KOOLBREW
Junior Member
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6. March 2004 @ 12:42 _ Link to this message    Send private message to this user   
dmelgar,that's EXACTLY what happened to me. Do you remember how many times you powered off and on in the back before it "unfroze"? I know I did it about 6 or seven ti,es with no luck. It seems like upi and I are the only ones that this has happened to. Did you hear from Cyberhome yet? It's been about 3 days since I emailed them about this problem and over a week since I emailed them about another problem. If you hear anything from them, please post. I really loked the 1500 and since I took it back to Walmart the other day, I've done a lot if Internet research on DVD recorders, and the 1500 is the ONLY one that has all the features I want at an inexpensive price. I'm even willing to spend an extra $100 if I could find the right model, but everything I looked ay had flaws I wasn't willing to live with. Walmart had an APEX DRX-9000 for the same price as the CH but when I got home and reaad reviews on it, I found it's a piece of crap. Maybe CH will come up with a firmware update to resolve this problem in which case I will go right back to Walmart. Keep me informed if find any additional info on this problem and I will do the same. Thanks for the post!
dmelgar
Junior Member
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6. March 2004 @ 16:39 _ Link to this message    Send private message to this user   
I powered on/off maybe 5-10 times with the DVD that was in there. I kept holding each key thinking that's what would do it, but now I think its random and didn't have anything to do with pressing a key while powering up.

I then felt brave and tried a music CD. Standby, powered up, it was ok. Then I tried a different DVD+RW written with the previous firmware. Again it hung. But this time it took me maybe 30 times powering off and on before it worked. I was really thinking that I'd never be able to get it out again.

I've been able to downgrade it back to the previous firmware level and everything is back to normal.

Does anyone know if this firmware upgrade helps any with the tuner low volume and reduced highs issue? I was thinking of returning to Walmart to get a newer unit, but the unit they had was 2 months older than the one I have.

I emailed Cyberhome today (Saturday). I don't really expect an answer until midweek at the soonest.

I've emailed Cyberhome twice before, mostly complaining about lack of some features (random mp3 plag & iso mpeg support). They responded both times. I'll post if/when I hear anything.
roothead
Newbie
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7. March 2004 @ 02:46 _ Link to this message    Send private message to this user   
dmelgar,what steps did you take to downgrade the firmware?If I start haveing the locking up problem I will downgrade mine.I have not put a dvd in that was recorded with the old firmware and put it on standby but I have viewed the recording with no problem.I will just pull the disk and remember to not put the unit in standby with a previously recorded disk in it.Maybe cyberhome will come out with an upgrade to fix this but I am going to be sceptical about applying another firmware to this unit.I do believe in if it aint broke don't fix it.Later..
roothead
harmsway
Suspended due to non-functional email address
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7. March 2004 @ 04:45 _ Link to this message    Send private message to this user   
might as well add my 2 cents. maybe it'll help someone.

i saw this recorder at wal mart for $248 while my dad and i were goofing around one day. i commented taht i'd like to get a recorder on day and he offered to put it on lay away and pay it off for me. now i'm a 27 year old married man with a full time job and i support myself complete, but i thought about the fact that i wanted a recorder and here's my old man offering to pay for it. why not?

so i read up on it while i was waiting to get it out and i was a little worried. on this forum and a couple others it got mixed reviews from different users. i figured that since i was able to learn more about the recorder before i got it everything would probably be fine. and luckily i was right.

i've had it for just over a week now and i'm pleased so far. record quality on sp(2 hour) setting is perfect. i have my vcr hooked up as the tuner, so volume is fine. i'm burning on memorex +rw discs and they work great. one thing i have noticd that others commented on is the compaitibility issue. when you are done with the disc and use the make compatible function i realized it can take a while. i think it depends on the length of the recording and how many chapters are in it. i transferred some old home movies a few nights ago and added almost 40 chapters. it took about 10 minutes to finish the make compatible function. another recording with 14 chapters took about 5 minutes. the way that the recorder shows this function on screen can be confusing. when you choose the option to make compatible the word edit will appear for a few seconds and the edit menu will stay on the screen. when it's finished the edit menu will go away, you'll hear an audible popping sound once, and and the main play menu will become accessible again. only then is it finished.

what i am doing is recording to +rw, ripping with DVD Decrypter to my hd, adding menus and reauthoring with TMPGEnc dvd autor, and then burning to +r with my pc recorder. this process works like a dream for me.

i've noticed what others said about not being able to play discs recorded on the cyberhome in other standalone players. i have the same issue. the good news is that this is not just on this recorder. i have a few other discs recorded on different brand recorders and the same thing happens. they play on my pc, but not my apex. this seems to be a general issue with standalone recorders right now. if you do like i am and reauthor on a pc it will solve these issues. the home movies i reauthored play fine on any player that reads +r discs. i also copied the same movies on a -r for my dad's player and it's fine.

overall i'm very happy. for $250 this is a great deal. and if someone else pays for it like mine it's a REALLY good deal. one of the main cons to this recorder for some people would be that it doesn't have a firewire connection for digital camcorders. i don't have one myself, so it's not really an issue for me.

"The bottom line is knowing I will die and the worms will eat me."

Anthrax
"Harm's Way"
Seagull
Suspended due to non-functional email address
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7. March 2004 @ 05:15 _ Link to this message    Send private message to this user   
Yesterday, Saturday, HSN's Special Value was CyberHome DVD Recorder, Model CH-DVD-1500S for $244, with a $25 mail-in rebate, and 4 easy payments. I ordered that, along with the CyberHome 10-pack DVD+RW Disks in Movie Boxes. I was on the QVC's Waitlist for a GO Video combo DVD Recordable/VCR for about $500 approx., which I canceled after ordering this one. I figured for a $300 savings, I could hook up my own VCR. Now, after reading your many posts, I'm wondering if I made a mistake? Several listeners called during the presentations, asking if it was the same machine that was sold in November. They said it was the same machine, but had been updated with easier, more user friendly functions. My main intent is to use this machine, along with my Sony VCR, to transfer all those half empty VHS tapes stacked up in my closet, onto a DVD disk. Does anyone have this model 1500S? Also, has anyone hooked this machine up to a receiver? We have a Sony Home Theater system.
Eyes4u
Suspended due to non-functional email address
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7. March 2004 @ 08:00 _ Link to this message    Send private message to this user   
What does it take to get help from Cyberhome ? I sent them an email about the DVD+R disc burning in the 1500 and then it can't recognize the disc.I received a short email that said to do all the upgrades.That unit is new and it has the ability to edit title on DVD+R discs right out of the box.I only did the servo upgrade.It has only done the not recognize problem once.I emailed them again to see what they thought it was and have not heard back in over 3 weeks.Walmart may be the only relief if this happens again. Our Walmart has a 90 day garantee on the Cyberhome units they sell and they have plenty of them.
It appears these units Walmart sells have different degrees of firmware and playability issues.I just hate to keep taking them back constantly.Cyberhome doesn't want to help in real time and Walmart gets to take back the defective units bought there. Makes me wonder how long it will go on.
harmsway
Suspended due to non-functional email address
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7. March 2004 @ 08:58 _ Link to this message    Send private message to this user   
what kind of +r discs are you using? the cyberhome records at 2.4x and the maxell discs i bought have a warning label that reading or writing errors may occur in 2.4x recorders. maybe this could be the problem?

"The bottom line is knowing I will die and the worms will eat me."

Anthrax
"Harm's Way"
adambomb
Newbie
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7. March 2004 @ 09:14 _ Link to this message    Send private message to this user   
Im having a problem with recording on Riket DVD+R's is anyone having the same problem. I will record the movie and you can see that the movie is recorded on the disc but when i put it back in the CyberHome 1500 it will not play......Please write back. Thanks Adambomb
harmsway
Suspended due to non-functional email address
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7. March 2004 @ 09:54 _ Link to this message    Send private message to this user   
i'm really not sure. like i said, maybe they have a problem with the 2.4x recording speed. then only +r discs i have used so far are maxell 4x and they have that warning about using them in recorders that write and 2.4x. i haven't recorded any +r discs in my cyberhome either. i record on +rw, rip to my hd, and reauthor them.

"The bottom line is knowing I will die and the worms will eat me."

Anthrax
"Harm's Way"
Eyes4u
Suspended due to non-functional email address
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7. March 2004 @ 15:07 _ Link to this message    Send private message to this user   
I use Memorex DVD+R 4x speed bought in the 25 pack.These have almost always worked.This appears to be the same problem adam is having. Mine only does this occasionally.The new one has only done it once.It will burn the DVD,then it has to read the disc before finalizing it. A circle slash comes up and the readout on the unit says error.A coaster has effectively been made. I realize that DVD recording is still imperfect at this time.This new unit has done pretty well except for that one time.I have one DVD player that will play back a cyberhome DVD+RW.My computer DVD drives won't play a DVD+RW so far,but they will do DVD+R.I haven't tried any other manufacturers of DVD+RW.I have DVDit software on my compaq and if I could get the RW to play,I could re -author to DVD-R.
renderman
Suspended due to non-functional email address
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8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:49 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:50 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:50 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:50 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

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renderman
Suspended due to non-functional email address
_
8. March 2004 @ 07:50 _ Link to this message    Send private message to this user   
RMA update......

After receiving my repaired unit from CyberHome, I am happy to report that currently there are no problem issues....no stuck discs left in drawer overnite, no coasters, good tuner audio, etc. I applied the latest BIOS updates without incident. So far, so good. Durability remains to be seen, however. At this point, am happy to report that I am pleased.

BTW, Maxell +R discs seem to be the best for me.....Those recorded on the 1500 will play on all the players I've tested. The CyberHome +RW discs do too....lesson leared here....DO NOT USE CHEAP MEDIA!

 
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