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afterdawn.com > forums > archived forums > dvd-rom drives > laptop dvd drive won't load at all
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Laptop DVD Drive Won't Load At All
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spruiell
Newbie
_ 		6. October 2008 @ 20:09 _ Link to this message    Send private message to this user   
I have an Everex NM3500W laptop that has a DVD drive that won't load whatsoever. The reason I need it fixed is because it can't load windows because of a system32 file that is corrupted or missing. So I have a huge problem that I have no clue on how to fix. If possible I need to fix the DVD drive so I can use my Windows XP disc to fix the system32 file and be able to load windows. It seems like I won't be able to fix this problem but I thought I would try.

Thank you for any help.
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ddp
Moderator
_ 		7. October 2008 @ 23:15 _ Link to this message    Send private message to this user   
is there an exclamation mark in device manager or an error code like 39?
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spruiell
Newbie
_ 		7. October 2008 @ 23:36 _ Link to this message    Send private message to this user   
I can't get to the Device Manager because I can't even load windows.
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ddp
Moderator
_ 		8. October 2008 @ 16:49 _ Link to this message    Send private message to this user   
not even safemode?
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spruiell
Newbie
_ 		8. October 2008 @ 19:59 _ Link to this message    Send private message to this user   
Nope. I get the same error message when I try to boot in safe mode. I'm beginning to think that it's a lost cause :(
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GrandpaBW
AfterDawn Addict
_ 		19. October 2008 @ 22:51 _ Link to this message    Send private message to this user   
Originally posted by spruiell:
 Nope. I get the same error message when I try to boot in safe mode. I'm beginning to think that it's a lost cause :(
Does the laptop have a recovery partition on the hard drive so you can restore it to the original state that it was, when you got the laptop?
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Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
spruiell
Newbie
_ 		20. October 2008 @ 00:24 _ Link to this message    Send private message to this user   
im not sure. how would i find out if i did?
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GrandpaBW
AfterDawn Addict
_ 		31. October 2008 @ 22:27 _ Link to this message    Send private message to this user   
When it starts to boot, it should tell you which button, on your keyboard, to press to get into recovery mode.

Also, you might be able to use an external DVD drive to load Windows. I am not certain of that, though. You would have to see if is recognized in your BIOS.
[ + quote]
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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