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Panasonic DMR-E85H error U99
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metal321
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28. February 2008 @ 11:09 _ Link to this message    Send private message to this user   
I don't think there is anything wrong with the drive. This is just one disk that is screwed up. Like I was saying, when I looked at it, I could see a couple of strange voids on the disk, roughly circular. The disk plays, but I can't finalize it. I am assuming something went wrong with the burning process. I have problem with lime-dust from a humidifier. When I took the disk out it was dusty, so I am guessing that was the problem. I guess my best bet is to try to move the recording back onto the drive and then burn another disk.

K25MN. How do you keep your units from shutting down? Mine always shut down after I believe three hours. It's a problem for me because of the way I had to hook my unit up to the tv. The unit has to be on for me to view the cable programming. Thanks.
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K2SMN
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28. February 2008 @ 11:42 _ Link to this message    Send private message to this user   
Metal321,

Easy. Just hit "Setup" on the remote, then select "Setup" and at the top is ""Off Timer". Select "Off". That shuts the timer off, and the unit will remain on. Other settings I change (from the default) under "Disc" are recording time in EP Mode: 8hrs. DVD-R High-Speed Recording: On.

It's always best to NOT leave a DVD disk in the drive, as that prevents the Hard Drive from shutting down after 30 minutes or so. Let it "Sleep". Saves power and wear on the Hard Drive.

Roger.
gymmy
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3. March 2008 @ 18:36 _ Link to this message    Send private message to this user   
The Power Supply seems to have failed on my two-year old DMR-E85HP. After deleting a couple shows, several of the buttons on the remote wouldn?t work, although some did work. I turned the Power button off at the unit, waited a few minutes, and turned the Power button on. Absolutely nothing happened. No lights on the Display. No cooling fan. Nothing. I unplugged the unit, waited several minutes, plugged it back in. Still nothing. I opened the unit and found power on the Power Supply Board (PSB) at the point where the power supply cord enters. Then I did research on the internet and found this forum. I enjoyed many hours of reading many of the 71 pages and promptly subscribed. But, found nothing about my situation. Almost makes me wish I had the ?PLEASE WAIT? message. Anyway, I opened the case again, dismantled to the PSB, and the C1270 and C1271 capacitors looked okay. But, the two capacitors adjacent to them were bulging and had some minor brown stains on top. The PSB indicates they are the C1260 and C1261 capacitors, and are labeled 10V, 680uF. It seems obvious that they should be replaced. I prefer to replace them with the manufacturer?s parts.

Does anyone know the Panasonic Part number for these 10V, 680uF capacitors?

Also, if you have any suggestions or comments about my situation, I welcome them. Do you think I am headed in the proper direction?
LCSHG
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3. March 2008 @ 18:50 _ Link to this message    Send private message to this user   
gymmy

Are you sure that the capacitors indicate 10v and are original
I wouldn't worry about replacing them with a non Panasonic item as a matter of fact it mihgt be better.

PS
Did you check the fuse
Don't bypass it It sounds as it may be open

Herb

This message has been edited since posting. Last time this message was edited on 3. March 2008 @ 18:56

gymmy
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3. March 2008 @ 19:14 _ Link to this message    Send private message to this user   
Herb,
Yep, they are definately the original capacitors and they read 10V. I was a bit surprised too, with all the discussion that has gone on in this thread about the PSB. They are a bit shorter than the 16V C1270 and C1271 capacitors. The fuse is good too. It was the first thing I checked. Thanks - I appreciate your input. gymmy
metal321
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5. March 2008 @ 23:39 _ Link to this message    Send private message to this user   
My unit doesn't seem to want to read any disks. The DVD light starts blinking on and off sometimes and it also starts to do self-checks. I'm wondering if the optical drive has bit the dust. Has anyone ever replaced one of these drives before?
soju
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6. March 2008 @ 00:51 _ Link to this message    Send private message to this user   
Originally posted by metal321:
My unit doesn't seem to want to read any disks. The DVD light starts blinking on and off sometimes and it also starts to do self-checks. I'm wondering if the optical drive has bit the dust. Has anyone ever replaced one of these drives before?
I had this happen to all the discs I tried to burn to. Machine (E95H) would not read anything. BUT I had it under warranty and took it in. they replaced the "RAM DRIVE UNIT."

Getting ready to take EH175V in for repair. It literally sounds like it is grinding/eating one type of TDK when I put it in. Does okay with Sony's.

I hate these machines but cannot live without them!!
Magnum19
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6. March 2008 @ 03:23 _ Link to this message    Send private message to this user   
Does Panasonic actually even repair these things anymore? I go on their website and get numbers for independent repair stores. I call the Texas number and a really nice lady tells me that they will accept my sending a machine to them from Los Angeles but "it would most likely be more cost efficient to just throw the machine in the trash and buy a new one after all the expenses you will incur". I am lucky enough to have a very experienced friend changing out the capacitors on my E85 but now my E95 is barely reading discs I put in it anymore (like the above member). I'm sure that my friend could replace the "RAM DRIVE UNIT" on the E95 but since he's already an engineer for a TV network (and has a life of his own outside of electronics repair)... I don't feel right asking him to work on a second machine-- let alone do the research needed to properly repair the unit.

I know folks have written,"Dial this number and speak to Kord" but is this even Panasonic?
metal321
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6. March 2008 @ 06:44 _ Link to this message    Send private message to this user   
Does anybody think it's possible to get an optical drive to put in one of these units?
vulcanusa
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6. March 2008 @ 09:23 _ Link to this message    Send private message to this user   
metal,

Go to eBay and enter dmr-e85h into the search string. Several units are up for auction this morning.
Jgreaves
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6. March 2008 @ 09:41 _ Link to this message    Send private message to this user   
Originally posted by vulcanusa:
Jgreaves,

You are probably experiencing either the power supply problem (see REPAIRMAN posts), or the problem with the bad capacitors that has been mentioned several times over the past several pages (e.g. Atilla posts). Start reading at around page 61 of this thread.

See this great link: http://vassfamily.net/projects/DMRE85H/dmre85h.html


YOU ARE THE BEST THIS WORKED PERFECTLY AND THE THING IS IT DIDNOT COST ME A THING MY WIFE DOES CIRCUIT BOARD REPAIR AND SHE HAD THE PARTS AND SHE ALSO DID THE SOLDERING.. I WAS ALMOST UPSET CAUSE IT TOOK ABOUT A MINUTE TO RESET AFTER I PLUGGED IT UP AND TURNED IT ON THEN IT SHOWED THE TIME AND STARTED WORKING LIKE NORMAL... THANKS AGAIN I THOUGHT I WAS GOING TO HAVE TO GO OUT AND BUY A NEW ONE...
soju
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6. March 2008 @ 09:51 _ Link to this message    Send private message to this user   
I live in Hawaii and use a local JVC Repair Shop for Panasonic repairs under the warranty I have. This place hasnot acceptable been great.

On the last repair (replace RAM DRIVE UNIT), Panasonic told them that it was going to take some ridiculous amount of time to get the part. They told Panasonic, the amount of time was not acceptable.

I got the unit back within 2 weeks and it was working great. Hope they continue to do the service for Panasonic here.
vulcanusa
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6. March 2008 @ 09:52 _ Link to this message    Send private message to this user   
Jgreaves,

You're living a life the rest of we married men can only envy - a wife with replacement parts. Nice. ;-)
Jgreaves
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6. March 2008 @ 09:55 _ Link to this message    Send private message to this user   
Originally posted by vulcanusa:
Jgreaves,

You're living a life the rest of we married men can only envy - a wife with replacement parts. Nice. ;-)
It is the best thing I look up the fix she fixes it.. We have done that with alot of our home equipment..
REPAIRMAN
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6. March 2008 @ 13:14 _ Link to this message    Send private message to this user   
metal 321
The earlier Ram Drive units(all black plastic)are only available from Panasonic--I`ve searched at length to find a different supplier for thes units but to no avail.The later units with a metal top are similar to some other units I have seen but the problem with those are, that, you have to change the drive and the digital pcb as a unit because the drive alignment information is now stored on the digital pcb and not on the drive as with the plastic ones.Again only available from Panasonic
Soju Your drive is not faulty. Just take the top off the drive and clean the felt ring in the middle of the unit where the disk sits with some spirit and allow it to dry. Once it dries put the unit back together and it should not grind.This is part of the disk clamp assembly and will make horrible noises when the disk spins up/down and makes you think the drive is about to pack up.This will occur on some disks at first then will progress to all of your media.If you send it for repair the agent will fit a drive when it is not needed. I have done this on many units and had 100% sucess rate and saved the customers a lot of money.Hope that this helps
REPAIRMAN
metal321
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6. March 2008 @ 17:12 _ Link to this message    Send private message to this user   
I think I'm going to just tear into the unit and see if I can figure out who the manufacturer of the optical drive is. And there aren't any for sale on ebay. I wish.
metal321
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6. March 2008 @ 17:17 _ Link to this message    Send private message to this user   
Thanks for the info Repairman. I think I may just have a dirty laser diode. I guess that is my next plan of attack.
vulcanusa
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6. March 2008 @ 17:18 _ Link to this message    Send private message to this user   
metal,

Sorry, I didn't mean to imply e-Bay had just the DVD units posted, but there are two DMR-E85H units whose bids are presently in the $110 to $140 range - including shipping.
Jgreaves
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7. March 2008 @ 15:32 _ Link to this message    Send private message to this user   
The unit was not that hard to work with just pay attention and you should be allright.. I only had one extra screw when I was done but it works so I ain't looking for a place for it to go.
Junior Member
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7. March 2008 @ 17:10 _ Link to this message    Send private message to this user   
I think my E85 is dying again, this time more serious. It lost all the TV GUIDE info yesterday, I have no idea why. I turned on the machine and all the data was gone, I'm presented with an initial setup screen. Seemed odd as it happened just when I finished copying something over to a DVD-RAM disc.

And now today just when it seemed to recover some of the TV GUIDE info, we had a power failure in the early afternoon that lasted only a minute. Then when I went to turn on the machine it would come up and then be in a crashed state. None of the buttons work, can't even turn it off. Unplugged and plugged it in several times, finally it's reset again and has to pull in the TV GUIDE data all over again. But it's never crashed like this before. The hard drive sounds funny also, it's making a tick tick tick sound, not sure if did that before either.
Kassel
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8. March 2008 @ 10:49 _ Link to this message    Send private message to this user   
METAL 321, regarding the failure to finalize ...

I am afraid you are missing an obvious option. I have recorded probably 400 to 500 disks in the past five years. Only one would not finalize. However, just because it won't finalize, does not mean it will not PLAY on your dmr e85 or very probably other panasonic dvd players. So ... assuming you have already deleted the program from your HDD, why not just put the errant disk in your e-85, and then wire it out to either a vhs recorder or another dvd recorder of any kind, and make a new disk with the programming? Then, if needed, send it back into your dmr's hard drive from that vhs tape, and create a new file, burn a new disk or disks, and finalize to your heart's content? Wasting your life trying to "finalize" that one bubbled disk seems silly. For 20 cents you can make a new disk.

kingkassel@aol.com
Kassel
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8. March 2008 @ 11:18 _ Link to this message    Send private message to this user   
Metal 321, I even missed a more obvious option. Change the direction for dubbing, put your disk in the tray, record it back to the hard drive, then when you have a new file on the hard drive, change the dubbing direction again and make a new blank, and finalize.

Gymmy ... Before you do all that work, why not stretch a power supply wire from another running computer, plug it in to your e85, bypassing your e-85's power supply board. If you can turn both machines on, I think the e-85 would run off the power supply of a computer. It worked for me. I just unplugged one of the cd drives on the old computer and stuck that wire into the e-85. In fact, sometime after I did that, the e85 returned to normal awaiting my instructions. If I can do it, you can too. [color=red][i](I actually bought an extension for the powerlines on the computer, just for this purpose in case the problem recurs.)
[/color][/i]

kingkassel@aol.com
VideoBob
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8. March 2008 @ 17:00 _ Link to this message    Send private message to this user   
Originally posted by mrbill2:
If anyone is having a hard time finding the proper caps to fix the panasonic power supply, I was able to find some good replacements at hsc is santa clara, ca. They had:
16v 680uf 105 degree radial (slightly taller than what was oem on the pcb)
25v 1000uf 105 degree radial (the next size up taller and diamater)

Both caps fit fine. The 25v still fit flat on the pcb(or nearly flat). Thats what I put in mine. I would have to open mine up to confirm its in there flat.

The caps were pretty cheap(less than $.50 each). Not sure if HSC does mail order for all their inventory(the online site on lists a few items). But if you really can't find them locally, I will offer to pick some up and mail them to you for cost.
Since postage is as much--or more--than the caps, I'd like to buy replacements for my 3 Pannys and a full set of spares. That's a dozen of the 25v 1000uf 105 degree radials. Let me know how much the total is, including postage and I'll either send you a check or pay by paypal--your call.

Thanks,

bob <VideoBob@bobfaw.com>

Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
mrbill2
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8. March 2008 @ 17:27 _ Link to this message    Send private message to this user   
Bob, I saw your message and sent you an email. If you don't get it let, me know. My email address is mr.bill@thegrid.net

If anybody else needs/want caps, let me know. I will probably swing buy hsc on tuesday.

You never know what you will find at HSC, when I was there about a month ago, I found:
16v 680uf 105 degree radial(slightly taller than what was oem on the pcb)
25v 1000uf 105 degree radial(the next size up slightly taller and larger in diamater)

Someone followed up with a post that hsc had some 35v 680uf 105 degree caps.

If you have a preference, let me know. Maybe rank your choices. I have no problem picking them up. Price will be cost plus shipping. I think th caps are $.50 each or less. figure shipping will be about $2 or $3 per order.

payment by paypal is fine just email me before you send funds.
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VideoBob
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8. March 2008 @ 18:52 _ Link to this message    Send private message to this user   
Originally posted by K2SMN:
Guys,
When you "Finalize", additional info is written to the start-up tracks, and it is no longer a "Multi-session" disk. The format then becomes "DVD-RAM" like, and is playable on almost all DVD players.
I think you meant that it becomes "DVD-Video" like. It does, in fact become a DVD-Video.

Quote:
As for reading them in a computer, before they are finalized, this would require Panasonic to release their internal file structure to be able to write a utility to be able to read the unfinalized format. This is doable, and I'm almost surprised no one (at Panasonic maybe?) has written such a utility.
I've been searching since I first bought one of these for a driver that would read the Panny HDD format. Still no luck. If anyone ever hears of one, let me know.

Quote:

Frankly, most of the stuff I have archived on disks is not finalized. They work in any Panasonic recorder just fine, and even in some other brands that use the same firmware.
Unfinalized disks are risky, as they are subject to transient writing simply because they are not write-protected. Also, they can only be read in the system that wrote them (or one just like it with drive in a similar state of alignment). I look at unfinalized DVDs as about as reliable as an old floppy disk.

Quote:
I would also suggest trying some of the "DVD-RAM" disks. They don't have to be finalized, and can be put into a PC and read just fine. It's been my method to transfer a title to my PC. You can also copy from DVD-RAM back to the Hard drive - which you can't do with a regular DVD-R. This has been useful from time to time.
What software do you use to extract them? When browsing my DVD-Ram using the operating system (XP Explorer) all of the shows are bundled into a single file.

Quote:
Final thoughts - use a "UPS" on these units - sudden power loss or power spikes can really mess up a recording. Also, keep those DVD's clean - at least until you are finished writing to them and they have been finalized. I have a habit of blowing on the DVD gently just as I put it in the machine! So far, so good.

Good Luck,
Roger.
Amen on the UPS! Also, when blowing dust off disks beware little sprays of spittle. I use canned air to be safe.

Another major nemesis of these units is heat. Don't stack them or place them in enclosed cabinets unless those cabinets are well ventilated. As stated log ago, I eliminated regular failures by simply using Vienna sausage cans as spacers above and below every DVR in the stack (except the top one). This gives nearly 2 inches of air circulation--which really is necessary for long term reliability.

Nowadays, my system only fails if I crash a recording or leave an unfinalized DVD-ROM in the drive for a few days--or if I let the hard disk fill up. I also make sure that the Play light isn't flashing before turning the unit off.

It's a known bug in Pannys that when the disk gets over half full, the unit starts losing reliability. The closer to full you get, the more likely that it will start acting hinky and crash. Running at 90% or more of capacity, as one of you has mentioned doing regularly, is courting disaster.

bob

Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
 
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