J.D. Power and Associates has conducted research in customer satisfaction of the most popular Smartphone models. Apple Inc. has ranked highest among the smartphone makers compared to Samsung and Research In Motion Ltd. (RIM). One in four of the smartphone users reported experiencing some kind of software problem. Seemingly, devices akin to small computers are also prone to the same problems ... [ read the full article ]
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After having an iPod touch I decided to go with an iPhone. The touch was only 8GB and I was going to upgrade to a 16GB and give my wife the 8GB but since the 16GB touch and iPhone were the same price I decided to go the phone route. I have been very happy with it so far. It works as advertised and the application development is progressing well too. I even convinced my Boss to let me drop my Sprint/Nextel phone and take a phone allowance since I easily linked the iPhone with my exchange server at work and I can do a whole lot more on my iPhone than I ever did on my sprint phone. The allowance more than pays for the data package and I have to carry only one phone now. I am even exploring ways to link this iPhone with our internal instant messaging services and may be able to connect it to our VOIP system. If that is the case I can stop carrying my internal IP phone too.
I actually only have couple complaints about the iPhone. 1. is the battery life. I have to charge it every night and sometimes a couple times a day if I use it a lot. 2. is the absence of memory expansion like a SD card slot. Some may say that this is not needed but I think it would be very useful if someone wanted to use the iPhone as picture viewer they could just take the SD card out of their digital camera and insert it into the iPhone and view the pics on a nice large screen. I am sure there are other uses but I am one that thinks this would be a nice feature.
As a "phone" it sucks, the apps and all the other stuff are amazing, but the phone function is very poor, many calls dropped. Just check the apple blogs.........
Originally posted by salsa36: As a "phone" it sucks, the apps and all the other stuff are amazing, but the phone function is very poor, many calls dropped. Just check the apple blogs.........
Mine seems OK. I have yet to drop a call and the audio quality seems good enough compared to my past phones. Besides dropped calls are more than the phone, environmental and location variables play a huge role. For example there is this part on a road I travel frequently and if I am on the phone when I pass this certain spot I almost always drop a call. The funny thing is the only thing around there is a couple old houses and a school. I figure since this has happened with every phone I and my wife have had for the past few years something in that area must be interfering with the signal.