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0 programs found
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 07:21 |
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Hi guys hope you can help, i just moved fro s*y to V*r*in now i can't get my box super to work, it come up no signal and when i try and rescan i get no programs found, any ideas PLEASE HELP
cheers Paul
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sb18180
Member
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4. February 2009 @ 08:01 |
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try and scan with a different provider.
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 08:03 |
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Tried that, but thanks anyway for your help
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malci
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4. February 2009 @ 09:24 |
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Make sure that you have the Live cable feed plugged into the Cable Input socket, and do a Factory reset in between any scans, also might sound silly but does your subbed box get the signal.
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paulc1965
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4. February 2009 @ 09:31 |
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tried that too and still the same no signal
regards
Paul
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malci
Suspended due to non-functional email address
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4. February 2009 @ 09:33 |
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What is your setup. i.e. have you got a subbed box and is it working okay.
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 09:36 |
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sorry m8, i haven't got a clue about this kind of stuff
Paul
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malci
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4. February 2009 @ 09:38 |
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Originally posted by paulc1965:
sorry m8, i haven't got a clue about this kind of stuff
Paul
Not To Worry - You said that you have swapped from Sly to Virg*n, how have you done this, what have VM put in for you.
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 09:43 |
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to let you know what has happened, i had sly but i was using my box upstairs in bedroom using the old tw cable that was in the house, i now have a basic package with vm and now it don't work :-(
Paul
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malci
Suspended due to non-functional email address
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4. February 2009 @ 09:47 |
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Right, with you now, so if you have the basic package then you should have one of there Subbed Boxes, is it working - is it getting a signal?
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 09:50 |
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yes the v box is working fine, it's my box super that's not
Paul
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malci
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4. February 2009 @ 09:54 |
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Originally posted by paulc1965:
yes the v box is working fine, it's my box super that's not
Paul
Okay, then what you need to do is to remove the V***in subbed box and put your SV Super in it's place and set it up there - what has probably occurred is that they have put you a line in Downstairs and unfortunately that line used to go up to your bedroom, that's what it looks like to me, (Diconnected) - so you need to try it downstairs to find out.
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paulc1965
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4. February 2009 @ 09:57 |
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so what happens if it works downstairs, is there a way to connect it back upstairs?
regards
Paul
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malci
Suspended due to non-functional email address
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4. February 2009 @ 10:02 |
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Well that is up to you, just try it downstairs first.
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paulc1965
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4. February 2009 @ 10:10 |
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Tried it downstairs and it works, they used the same inlet i used when i took my box downstairs to watch footie on the big screen, so i don't understand what has happened
regards
Paul
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malci
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4. February 2009 @ 10:40 |
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Sorry I have taken so long Paul, busy at the minute, well you have now identified the problem and there is nothing wrong with your box, yes they have re-routed your feed to downstairs. Now it is up to you what you do, I presume you have a little box on the wall outside? it may be a simple case of them having disconnected the upstairs line from a splitter in there, and knowing the VM Engineers LOL they could have just left the splitter there - if so it will be a simple matter of screwing the upstairs line back in, otherwise you could put a splitter back there,(not my place to advise you on that mate) - but you need to split the signal to get it live again upstairs one way or the other.
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 11:04 |
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cheers buddy, i had to get someone to re connect the line in the man hole the last time, so i will have a word with them, hope they can do it for me,as a said i haven't got a clue about these things, once again thanks for your help
kind regards
Paul
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malci
Suspended due to non-functional email address
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4. February 2009 @ 11:57 |
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Your welcome paul, and I am sure they will sort it for you and you will be be back to were you where, Good luck mate.
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paulc1965
Suspended due to non-functional email address
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4. February 2009 @ 13:10 |
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Thank you malci, i will let you know how i get on
regards
Paul
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