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DVD CD problems
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gdtrinweb
Newbie
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12. February 2009 @ 15:36 _ Link to this message    Send private message to this user   
Hello

I'm new here. My DVD CD Drive HL-DT-ST DVD+-RW GSA-H21N only plays DVDs but can't play anything else. I can't even install software from a CD. It came with my Dell destop which runs on XP. A friend told me to uninstall it and then let Windos Update correct the problem. Is this correct? Can anyone help me with this problem?

Thanks
gdtrinweb
AfterDawn Addict
_
12. February 2009 @ 17:30 _ Link to this message    Send private message to this user   
To uninstall the drive:
Right click on 'My Computer' > 'Properties' > 'Hardware' > 'Device Manager' > click on the + sign beside 'DVD/CD-ROM Drives', Highlight/right click and select 'Uninstall'.
Uninstall the drive and reboot.
Test the drive again.
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