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Quicktime Audio Missing
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noelma
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27. February 2009 @ 05:25 _ Link to this message    Send private message to this user   
Have received a .mov file.
Video plays perfectly in Quicktime (7.55) but no audio.
Other .mov files playing fine.
Any suggestions for troubleshooting this particular file?
OS: Windows XP Pro 2002, SP3.
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grampyga
Member
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27. February 2009 @ 12:25 _ Link to this message    Send private message to this user   
Does it have multiple audio tracks?
(Are there any chance that you are playing the track does not have sound?)
noelma
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27. February 2009 @ 12:44 _ Link to this message    Send private message to this user   
Originally posted by grampyga:
Does it have multiple audio tracks?
(Are there any chance that you are playing the track does not have sound?)
mm..not sure I know...the file is simply xxxxx.mov
How would I know what's in it?
grampyga
Member
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27. February 2009 @ 13:19 _ Link to this message    Send private message to this user   
After opening the file with QuickTime, View>Languages>.

FYI, QuickTime is now 7.6
noelma
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27. February 2009 @ 21:39 _ Link to this message    Send private message to this user   
Originally posted by grampyga:
After opening the file with QuickTime, View>Languages>.

FYI, QuickTime is now 7.6
In view/languages, there is just English (United States) ticked.
I will upgrade to 7.6 to see if it helps.
noelma
Newbie
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27. February 2009 @ 21:47 _ Link to this message    Send private message to this user   
Upgrading to 7.6 has not helped.
Maybe the file simply has no audio?
grampyga
Member
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28. February 2009 @ 12:58 _ Link to this message    Send private message to this user   
I thought it couldn't be your choice...
noelma
Newbie
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28. February 2009 @ 14:11 _ Link to this message    Send private message to this user   
Well, managed to contact the sender of the file. The audio does not play for them either. So it looks like the camera must have somehow recorded without audio!
Thanks anyway!!
grampyga
Member
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28. February 2009 @ 16:10 _ Link to this message    Send private message to this user   
You?re very welcome. If I knew it was home-recorded movie, it should not be multi tracks. Though its sound level could be very low.
noelma
Newbie
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1. March 2009 @ 05:33 _ Link to this message    Send private message to this user   
It was taken with a still camera which also records movie clips. I have a similar camera and it always records sound as well as video...odd!
There is definitely no sound, even low. When I open the Audio/Visual controls in Quicktime, the Audio section is greyed out as unusable!
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grampyga
Member
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2. March 2009 @ 10:45 _ Link to this message    Send private message to this user   
That particular still camera must not have a microphone?
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