Hi everyone,
This is driving me nuts. Whenever my computer tries to access my cd-rom drive, XP restarts.
I can't get an error message, I've turned off automatic rebooting, but it reboots anyway? No error messages show up in any of the event logging windows.
This started after I tried installing nero. So then uninstalled it. I've looked in the registry for old nero stuff, but nothing is left there?
Any recommendations about what to try next? This is killing me so any advice would be great!
Thanks,
Marc
System Info:
Nero InfoTool 2.00
Drive Information
-----------------
Drive : SONY CD-RW CRX175A1
Type : CD-RW Recorder
Firmware Version : 5YS2
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : D:
Location : 1:0
Mechanism : Tray
Read Speed : 40, 32, 24, 16, 12, 8, 4 X
Write Speed : 24, 20, 16, 12, 8 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Disc Information (D:)
-------------------
Type : - no disc inserted -
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : System32DRIVERSatapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: WDC WD800JB-00ETA0
Type : Disk Drive
DMA : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : System32DRIVERSatapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: SONY CD-RW CRX175A1
Type : CD-Rom Drive
DMA : On
Autorun : On
Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 1)
ASPI : ASPI for Win32 (95/NT) DLL 4.71 (0002) Adaptec
Hardware Information
--------------------
CPU : Intel Pentium III Processor 600 MHz
Bus Speed : 100 MHz
Motherboard : Intel SE440BX-3
System : Dell XPST600
BIOS : 4S4EB2X0.10A.0017.P05 04/22/1999
Memory : 512 MB
Sound : Yamaha DS1x Native Audio
Video : NVIDIA GeForce4 MX 440
Driver Information
------------------
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Aspi32
Description : ASPI for WIN32 Kernel Driver
Version : 4.71 (0002)
Company : Adaptec
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.
Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : IntelIde
Description : Intel PCI IDE Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NICM
Description : Novell InterService Communication Driver
Version : 2,2
Company : Novell, Inc.
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NwlnkIpx
Description : NWLINK2 IPX Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkNb
Description : NWLINK2 IPX Netbios Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkSpx
Description : NWLINK2 SPX Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Srv
Description : Server driver
Version : 5.1.2600.1193 (xpsp2.030327-2018)
Company : Microsoft Corporation
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation
Driver : SymEvent
Description : Symantec Event Library
Version : 10.3.2.9
Company : Symantec Corporation
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Update
Description : Update Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.1243 (xpsp2.030702-2125)
Company : Microsoft Corporation
Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.1243 (xpsp2.030702-2125)
Company : Microsoft Corporation
Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : msvcrt.dll
Version : 7.0.2600.1106 (xpsp1.020828-1920)
Driver : msvcirt.dll
Version : 7.0.2600.0 (xpclient.010817-1148)
Driver : mfc42.dll
Version : 6.00.8665.0
Driver : msvcp60.dll
Version : 6.00.8972.0
Driver : ole32.dll
Version : 5.1.2600.1263 (xpsp2.030819-2129)
Driver : olepro32.dll
Version : 5.0.5014
Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)
Driver : advapi32.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Driver : comctl32.dll
Version : 5.82 (xpsp1.020828-1920)
Driver : setupapi.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Lower Filters
-------------
Upper Filters
-------------
Video Codecs
------------
Cinepak Codec by Radius : 1.10.0.6
Intel 4|2|0 Video V2.50 : 4.4.3400
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft RLE : 5.1.2600.1106 (xpsp1.020828-1920)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft H.263 Video Codec : 4.4.3400
Microsoft H.261 Video Codec : 4.4.3400
Indeo® video 5.10 : R.5.10.15.2.55
Audio Codecs
------------
Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
Microsoft PCM Converter : 5.00.0.0
ASPI Information
----------------
System ASPI : ASPI is installed and working properly
WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
ASPI32.SYS : 4.71 (0002) 16877 bytes July 17, 2002
WINASPI.DLL : 4.60 (1021) 5600 bytes July 17, 2002
WOWPOST.EXE : 4.60 (1021) 4672 bytes July 17, 2002
Nero ASPI : ASPI is not installed
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