I've tried importing the tapes with Roxio Media Import and Windows Movie Maker, but both require me to import a very low quality version of the footage. In the past I have imported video from a miniDVcamcorder via FireWire, and have captured it at full res., no problem. Can somebody please help me? I don't know if it's the device, my computer, or what.
Where did you read that?
In general, if you want to make a DVD out of it, full res is better.
If it's for watching on the computer, or uploading to Youtube or
similar, single field capture (320*240 or 352*240) is OK.
Have you been in touch with Roxio about problems with their product ?