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afterdawn.com > forums > home theater > digital tv - uk & europe > problems when plugging back in ntl box
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Problems when plugging back in ntl box
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dmol
Newbie
_ 		2. June 2009 @ 19:20 _ Link to this message    Send private message to this user   
Hi All,
I've given up on my Eurovox pvr since the N3 switch and want to plug my ntl box back in but its coming up on every channel as 'not subscribed to this channel'.

I've tried power restarts, resetting the smart card and leaving the box on over night.
Is there anything else I can do to get the box working again?

PS I live in Dublin and I did not get a replacement ntl card after the recent mass notices to this effect.

D
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HiTeck
AfterDawn Addict

2 product reviews
_ 		2. June 2009 @ 19:23 _ Link to this message    Send private message to this user   
As said your not subscribed by the looks of things especially if you didn't get the card. If you are subscribed then phone them up and ask for one.
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This message has been edited since posting. Last time this message was edited on 2. June 2009 @ 19:24
dmol
Newbie
_ 		3. June 2009 @ 15:58 _ Link to this message    Send private message to this user   
I have the basic digital package and am subscribed to them.

I tried restarting the box without the card inserted and I was brought to a box setup screen which asked for language and location code which through trial and error I found was Dublin code 132. I was then able to do a scan for channels of which only some are working.

I can get ret1 but not rte2 etc. I can get tv3 but only if I manually enter the channel number 106. When I remove the card and re-insert it, I get the "not subscribed" error message again.

I don't want to ring NTL as they take ages to send someone out to look at the box.

Is there some aspect to the above setup screen which I'm missing which will return the channels E.g location code.
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dub12dave
Senior Member

1 product review
_ 		3. June 2009 @ 17:27 _ Link to this message    Send private message to this user   
Is the code for Dublin not 131
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Evastar
Senior Member
_ 		3. June 2009 @ 17:44 _ Link to this message    Send private message to this user   
Ring them and say you didn't get a card and they will send you one or else explain why you didn't get one.

It's highly unlikely they will need to send anyone out.

If they say why hasn't your box been on for months etc just say you were working away and haven't been watching tv.
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cathaldub
Senior Member
_ 		3. June 2009 @ 17:51 _ Link to this message    Send private message to this user   
Blow the fuse in the plug and ring up complaining that your box isnt working and they will drop you out a new box
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PLEASE DONT PM ME FOR KEYS!
fergusrb
Suspended permanently
_ 		3. June 2009 @ 17:52 _ Link to this message    Send private message to this user   
Originally posted by dmol:
 I have the basic digital package and am subscribed to them.

I tried restarting the box without the card inserted and I was brought to a box setup screen which asked for language and location code which through trial and error I found was Dublin code 132. I was then able to do a scan for channels of which only some are working.

I can get ret1 but not rte2 etc. I can get tv3 but only if I manually enter the channel number 106. When I remove the card and re-insert it, I get the "not subscribed" error message again.

I don't want to ring NTL as they take ages to send someone out to look at the box.

Is there some aspect to the above setup screen which I'm missing which will return the channels E.g location code.
they will send a courier out with a new card if you tell them you never received one but you should have had a letter from them telling you there where sending out new cards did you get one of these from them

they dont have a clue or not weather or not your box is or is not connected to their network as there is no talk back on their boxes so you dont have to worry about that
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Evastar
Senior Member
_ 		3. June 2009 @ 17:59 _ Link to this message    Send private message to this user   
It wasn't anything to do with talkback, just they might wonder why he hasn't called to complain before when he has no channels?
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aljbrady
Newbie
_ 		3. June 2009 @ 18:28 _ Link to this message    Send private message to this user   
Use the working away from home excuse. it happened to me months ago when i was just checking if it still worked. They'll reset something on their side and all your channels will be back.
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usirname
Junior Member
_ 		5. June 2009 @ 08:27 _ Link to this message    Send private message to this user   
Dublin code is 131. That should fix it!
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deeds372
Newbie
_ 		26. June 2009 @ 12:01 _ Link to this message    Send private message to this user   
hey im having exact same problem since i dusted of the big ugly upc box, i put it back to factory settings and put in gawlay code 141 it found all tv and radio channels but only acouple would let me view them. so i rang the free 1908 number was on hold for at least 25 mins and finally they answered told me to put it on rte1 sent a "signal down the line" to the box and was fixed in a minute!prob have loadsa people calling with same problem since box is no more :( i miss sky indie
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pauley1
Junior Member
_ 		26. June 2009 @ 15:05 _ Link to this message    Send private message to this user   
i had the same problem so i left the box on overnight and every thing working again
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