Do not buy a RJ Tech player


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Friday 10.1.2025 / 10:46

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Do not buy a RJ Tech player

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jjrueb

Newbie

6. April 2004 @ 13:19

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Pros: great features
Cons: poor quality, worst customer service ever. I lost $200

The features of this RJ3600 player are great, I loved it for about 4 weeks. Now, unfortunately I had 6 players in total (!) and all of these broke down. 15 months later I still do not have a working player and have given up.... When I asked the question to their Customer Care: "what would you do if you were me" he answered "I would probably go to court". Also he said: "We cannot afford postage on return shipment of all players that break down"

Summarized:
- 15 months
- 6 players
- paid return shipping myself 3 times
- Lost 2 DVD's stuck in the player
So in total over $200.... these guys are lucky I do not live in California or have the time to visit.

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