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J.D. Powers: Nokia, RIM lowest in consumer satisfaction
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The following comments relate to this news article:

J.D. Powers: Nokia, RIM lowest in consumer satisfaction

article published on 16 March, 2012

J.D. Powers and Associates has released their latest smartphone satisfaction ratings, based on a survey of over 7000 smartphone owners. The ratings work by combining key factors which are performance (35%); ease of operation (24%); features (21%); and physical design (20%). 1000 points is a perfect score, which no company received, but Apple unsurprisingly topped the list at 839. HTC ... [ read the full article ]

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Blessedon
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1 product review
_ 		19. March 2012 @ 12:15 _ Link to this message    Send private message to this user   
"Those Surveyed" is the key that this article is a piece of propaganda. And from a "survey" that is 8 months out of date.

J.D. Powers reports what they are paid to report. And, with their credibility in tatters after misleading consumers so consistently, it is truly amazing that anyone quotes J.D. Powers and Associates any longer!
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This message has been edited since posting. Last time this message was edited on 19. March 2012 @ 12:16
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