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DVD X Copy Platinum reactivating from crashed PC
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marksclu
Newbie
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22. July 2004 @ 17:40 _ Link to this message    Send private message to this user   
I own a purchased copy of DVD X Copy Platinum Ver. 4.0.3.8. My computer crashed recently , but we recovered the programs on the hard drive. When trying to start this program I am directed to activate the program on line and need to enter my ID # and password. When I do this I get an error message that I am being rejected by the server. I contacted tech support and they gave me some tips but none of them worked. Any suggestions. Too bad, this program was working 99% of the time and made beautiful backups of my DVDs.
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AfterDawn Addict
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23. July 2004 @ 08:56 _ Link to this message    Send private message to this user   
You stated you recovered the programs after a crash. Did you try to un-install Xcopy and then do a fresh install? The recovered program could be corrupt causing the activation to error out.

Jerry
marksclu
Newbie
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23. July 2004 @ 20:34 _ Link to this message    Send private message to this user   
Thanks, but no luck. I uninstalled DVD X copy and reinstalled from the original CD, but it won't let me reactivate online with my ID # and password. Registration rejected by the server is the error message I am getting. Should I buy a new CD of this program from one of the vendors listed on the web and try to activate those or are all activations dead?
AfterDawn Addict
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23. July 2004 @ 20:42 _ Link to this message    Send private message to this user   
I think activations on the older ripper versions are dead. I haven't tried to install my Express version since I reformated because I don't use it anyway. From what I have read, you e-mail 321 with your old activation numbers and ask for new numbers for the ripper free version. You can then download that version, patch it with the ripper patch and it will work just like the old version.

Jerry
Moderator
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23. July 2004 @ 20:47 _ Link to this message    Send private message to this user   
This is from the dvdxcopy forum:
Quote:
they are activating 4038 and 321 platinum...
and if you are haveing problems activating read this..

If you are tryin to activate on-line but keep getting a server error, here are a few helpfull suggestions:
1. Make sure that you are using the right Lic Id and PW
2. Remember that if you change your PW for your account it will change for the software as well
3. Also our activation codes are time/date sensitive so make sure your time and date is set properly
4. If you go into the control panel under regional/language otpions and or setting and go under customize and then the date tab you will want to ensure that your SHORT DATE FORMATE is set to MM/dd/yyyy.
From this thread:
http://dvdxcopy.afterdawn.com/thread_view.cfm/95296

Quote:
Should I buy a new CD of this program from one of the vendors listed on the web and try to activate those or are all activations dead?
No ... I've been told to give up on 321 products. As of August 1 you should see everything go south. You can give it a try, getting RF, but I would do it soon.


This message has been edited since posting. Last time this message was edited on 23. July 2004 @ 20:47

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321sucker
Member
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24. July 2004 @ 19:50 _ Link to this message    Send private message to this user   
For 321 activation errors.

Make certain your firewall is turned OFF>
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