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Valve sued over Steam's 'no refund' policy
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The following comments relate to this news article:
article published on 31 August, 2014
The Australian Competition and Consumer Commission (ACCC) has sued digital gaming giant Valve for "breach of the Australian Consumer Law for businesses," over Steam's "no-refund" policy.
In the suit, the ACCC alleges that Valve made false representations to consumers, including:
"Consumers were not entitled to a refund for any games sold by Valve via Steam in any circumstances;
Valve ... [ read the full article ]
Please read the original article before posting your comments.
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hearme0
Senior Member
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1. September 2014 @ 11:36 |
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This goes for the United States too you punk bitch company!!!!!!!!!!!
And, while they're at it, sue them for 'fair use' where the consumer SHOULD BE ALLOWED to buy the physical copy of a game, install via whatever client he/she chooses (ie. Steam, Origin, etc) and then deactivate and turn around and sell later. Steam does not allow this.
I've considered a class action against them for years now.
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scorpNZ
AfterDawn Addict
4 product reviews
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1. September 2014 @ 12:38 |
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You don't own the game nor the software regardless if a game or not,instead your paying for a license,the game/software remains property of developer it always has whether on digital download or physical media
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Justoneguy
Member
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2. September 2014 @ 00:50 |
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Originally posted by hearme0:
This goes for the United States too you punk bitch company!!!!!!!!!!!
And, while they're at it, sue them for 'fair use' where the consumer SHOULD BE ALLOWED to buy the physical copy of a game, install via whatever client he/she chooses (ie. Steam, Origin, etc) and then deactivate and turn around and sell later. Steam does not allow this.
I've considered a class action against them for years now.
I purchased Half life 2 way back when. It was actually a multi cd install. I recently tried to reinstall the game, haven't played it in years and enjoyed it(nostalgia). I received an "expired serial key" message upon trying to install. After contacting valve, I was told I could "re-purchase" the game for a mere $9.99 through steam. Silly me, I thought I owned the game I purchased. I guess I didn't notice the expiration date in the EULA. By the way, my copy of half life 2 episode one gives the same error, but I can re-purchase according to them. I still have the box and the receipt for that game. I just kept the discs and serial key for the original.
This message has been edited since posting. Last time this message was edited on 2. September 2014 @ 00:55
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Member
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2. September 2014 @ 12:55 |
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"guarantees and/or warranties that goods would be of acceptable quality" *Sigh* If only this applied in the U.S. 1/3 of my games would have been returned..
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hearme0
Senior Member
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2. September 2014 @ 13:26 |
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Originally posted by scorpNZ:
You don't own the game nor the software regardless if a game or not,instead your paying for a license,the game/software remains property of developer it always has whether on digital download or physical media
Yes.......a "license" is what we buy but that license belongs TO ME. I purchased the right to access that license, of which, I may resell that access to the license that is presently exclusive to ME and allow someone else to purchase that license.
You are an AD addict here and your seriously defending/contemplating this???? Go back to business school........take a business law class to while you're there!
This message has been edited since posting. Last time this message was edited on 2. September 2014 @ 13:27
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hearme0
Senior Member
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2. September 2014 @ 13:35 |
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Originally posted by Menion:
"guarantees and/or warranties that goods would be of acceptable quality" *Sigh* If only this applied in the U.S. 1/3 of my games would have been returned..
Same
This message has been edited since posting. Last time this message was edited on 2. September 2014 @ 13:36
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scorpNZ
AfterDawn Addict
4 product reviews
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2. September 2014 @ 22:35 |
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Originally posted by hearme0:
Originally posted by scorpNZ:
You don't own the game nor the software regardless if a game or not,instead your paying for a license,the game/software remains property of developer it always has whether on digital download or physical media
Yes.......a "license" is what we buy but that license belongs TO ME. I purchased the right to access that license, of which, I may resell that access to the license that is presently exclusive to ME and allow someone else to purchase that license.
You are an AD addict here and your seriously defending/contemplating this???? Go back to business school........take a business law class to while you're there!
Funny that i thought one had to agree to said terms of license & it is they that set those terms i suggest you take the time to read them yes & if you don't like those terms don't buy it.as for no warranty or not getting a refund for a legitimate reason other than one didn't like the games is inexcusable
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SProdigy
Senior Member
5 product reviews
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3. September 2014 @ 15:50 |
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How does this work for movies in Australia? Could I watch and return a DVD if unhappy with the movie? Sounds awful to the movie makers if you ask me.
This message has been edited since posting. Last time this message was edited on 3. September 2014 @ 15:51
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