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Tuesday 26.11.2024 / 02:46
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afterdawn.com > forums > pc hardware > other pc hardware > external hard drived not recognised on vista
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external hard drived not recognised on vista
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grogking
Junior Member
_ 		4. December 2009 @ 19:49 _ Link to this message    Send private message to this user   
hi all
i hope someone may be able to help in here!
this is my problem.
i have an external hard drive caddy connected to my laptop by usb and all was working well up to this morning.
i was downloading 1minute then when i checked later on i had an error which siad somthing like I/O error and all my downloads had stopped and my hard drive had vanished from my computer.
in device manager there is a yellow triangle with an exclamation mark in next to usb mass storage and it says this device cannot start.(code 10)
i have a disk that came with the drivers on but it doesnt seem to be much use.
does anyone have any ideas what has gone wrong and how i can get my hdd to show up again?

many thanks
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ddp
Moderator
_ 		4. December 2009 @ 23:58 _ Link to this message    Send private message to this user   
disconnect the power & data cables to the drive then reconnect them.
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grogking
Junior Member
_ 		5. December 2009 @ 06:13 _ Link to this message    Send private message to this user   
hi
i have tried all the basic things like disconnected and reseting and system restore but still have the same problem.
thanks
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ddp
Moderator
_ 		5. December 2009 @ 14:03 _ Link to this message    Send private message to this user   
try the drive on another pc that has different os to see what happens. also try on another pc with vista to see what happens.
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grogking
Junior Member
_ 		6. December 2009 @ 06:23 _ Link to this message    Send private message to this user   
ok
i can try on a xp desktop later today.
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grogking
Junior Member
_ 		8. December 2009 @ 12:11 _ Link to this message    Send private message to this user   
ok
it doesnt work on another computer .
exactly the same thing happens.
it trys to install drivers but fails.

but

i tried the hard drive in another caddy on my laptop and it shows as working in device manager and in disc managment in shows and it is just called disc 1 and is showing 111.79gb unallocated.

any ideas?
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grogking
Junior Member
_ 		8. December 2009 @ 16:13 _ Link to this message    Send private message to this user   
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k7vc
Member
_ 		12. December 2009 @ 04:24 _ Link to this message    Send private message to this user   
Try the drive along with the different caddy on the original system and see how it reacts. It may be a simple matter of having to replace the original caddy with a new one.

Dick
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grogking
Junior Member
_ 		12. December 2009 @ 11:03 _ Link to this message    Send private message to this user   
ok thanks i will try tomorrow.
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scorpNZ
AfterDawn Addict

4 product reviews
_ 		12. December 2009 @ 12:15 _ Link to this message    Send private message to this user   
It says drive is not initialized you'll have to reinitialize by right clicking where it says Disk 1, it does mean you may or may not loose any data on it once completed only takes a few seconds,if you need to recover data afterwards you'll need to try getdataback tho i'm not sure if it will help or perhaps there's a free linux live cd that can help recover data if the drive tables aren't too messed up
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grogking
Junior Member
_ 		12. December 2009 @ 12:21 _ Link to this message    Send private message to this user   
hi scorpnz

when i try to intialise i get an error:

cylclic reduncany check
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scorpNZ
AfterDawn Addict

4 product reviews
_ 		12. December 2009 @ 13:18 _ Link to this message    Send private message to this user   
Without initializing there's no way you'll be able to access the drive since it won't have a drive letter assigned,at this point i'd place drive in computer as a slave & see if it can be done that way tho i doubt it,if it still comes back cyclic error which usually means data corruption it could mean the drive itself is shot,i've had the same thing happen but without the cyclic error & i lost all my data once i reinitialized,i'vee tried web search there's not much on both errors appearing togeather
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grogking
Junior Member
_ 		12. December 2009 @ 13:23 _ Link to this message    Send private message to this user   
ok
i will try tomorrow
thanks for your advice
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scorpNZ
AfterDawn Addict

4 product reviews
_ 		12. December 2009 @ 13:31 _ Link to this message    Send private message to this user   
If all else fails give it a kick
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grogking
Junior Member
_ 		12. December 2009 @ 13:45 _ Link to this message    Send private message to this user   
Originally posted by scorpNZ:
 If all else fails give it a kick
haha i wish it was that easy!
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scorpNZ
AfterDawn Addict

4 product reviews
_ 		12. December 2009 @ 15:37 _ Link to this message    Send private message to this user   
think of it as therapy it'll make ya feel better :p
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