I play WoW and Team Fortress 2 and shortly after entering either game the program will crash. It seems to be more likely to occur in busy environments i.e. a populated area and I am in dire need for a pro troubleshooter to help me.
Ive been in contact with Blizzard support and the latest from them is the Voltage of the RAM is different than what the BIOS says:
DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) PNY Electronics (7FBA000000000000)
Size 2048 MBytes
Max bandwidth PC2-6400 (400 MHz)
Part number
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
>>> "Based on the text file you sent me (see above), your RAM is showing that it's
>>> operating at 1.18 Volts, which is *significantly* lower than its required
>>> nominal voltage. This means the memory voltage needs to be adjusted within
>>> the system BIOS to 1.8 Volts."
so i have looked in the bios the overvoltage is set to 1.95v under RAM. Also I have increased that number to 2.35 and several intervals in between yet the same crash occurs.
fixes i have tried:
deleted wtf and cache files in wow directory
- no addons are running or installed in wow
- turned the in game sound off
- turned the in game graphics all the way down, still crashes, and also crashes in windowed or fullscreen mode
- it also crashes on multiple characters
- replaced old ram (corsair 2gig ddr2 x2 sticks) with new ram (pny 2gig ddr2 x2 sticks)
- replaced old gpu (nvidia 8800gts 320) with newer but used gpu (nvidia 8800gts 640 <- i forget the exact number)
- reinstalled windows 7 on a newer, larger hard drive (windows 7 x64)
- physically cleaned out inside of pc
- reinstalled world of warcraft (downloaded from web, not the cd)
- run a virus scan before and after i reinstalled windows 7 (avg and microsoft) and they both came up clean
- installed zone alarmfirewall program which runs while in game
- crashes with both directx9 and directx11 enabled
- updated all drivers (mobo, gpu, lan card, sound) still crashes (but not bios driver?)
- reset user options in wow
- ran a memtester on old ram (came up with a few errors, but i have since replaced the ram)
- ambient occlusion is turned off in my nvidia settings under wow
-changed ram voltage settings in bios
-updated new bios drivers
