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Gateway Turns Off Intermittently
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Junior Member
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28. December 2010 @ 17:00 |
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I have a Gateway MX8711 that is running Windows Vista Home Premium. The computer operates fine, meaning it is completely functional; however, it shuts off randomly. I ran HiJackThis! (pasted below) and downloaded SpeedFan. The temps with SpeedFan are very low while just sitting there, but once I start doing anything (ie, typing in this browser), it shoots up pretty high. It shot up to almost 70 percent once. However, my activities are pretty equal, from internet browsing to running the Hiren's boot disk, and I can't see a pattern with it shutting down. I am wondering if it is an overheating problem that is making it shut off. It never went over 50% while typing this, and never shut off. Thanks in advance for any advice or help.
HThis log:
Quote:
4Logfile of Trend Micro HijackThis v2.0.4a
Scan saved at 4:25:50 PM, on 12/28/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Safe mode
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exea
D:\HBCD\Wintools\HBCDMenu.exe
C:\Windows\explorer.exe
C:\Windows\explorer.exe
C:\Users\Owner\AppData\Local\Temp\HBCD\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Novatel Wireless Verizon Device Helper (NWVZHelper) - Unknown owner - C:\Program Files\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe (file missing)
O23 - Service: VIPRE Antivirus (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
--
End of file - 2087 bytes
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Junior Member
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28. December 2010 @ 17:25 |
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The computer stayed on for almost 15 minutes while I made that post, but as soon as I went to Facebook.com and logged in, it shut off.
On SpeedFan, I see
Core0:58C
Core1:58C
after opening Internet Explorer and going to TMZ.com, it shot up to
Core0:76C
Core1:74C
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GryphB
Member
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28. December 2010 @ 18:21 |
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Try grabbing a can of air and cleaning your computer of all the dust that has collected over time.
This message has been edited since posting. Last time this message was edited on 28. December 2010 @ 18:21
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Junior Member
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28. December 2010 @ 18:30 |
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Originally posted by GryphB:
Try grabbing a can of air and cleaning your computer of all the dust that has collected over time.
Thanks for your reply! I appreciate any help. It's a laptop- should I open any compartments to blow the dust, or just around the back where I can see the fan?
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Junior Member
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28. December 2010 @ 19:49 |
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I blew out the fan, but there was literally no dust anywhere. The computer was a standby and has barely been used.
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ddp
Moderator
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28. December 2010 @ 21:03 |
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moved to correct forum as not a windows issue. is the cpu fan running?
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Junior Member
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29. December 2010 @ 08:58 |
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Originally posted by ddp:
moved to correct forum as not a windows issue. is the cpu fan running?
My apologies for not posting this in the correct forum; I didn't know if it was a Windows issue or a hardware issue.
The fan that I can see on the back/bottom of the laptop was spinning yesterday, but doesn't seem to be this morning; however, I haven't really used the laptop much. I did leave it on all night and it stayed on without turning off - could that be just because I didn't use it, so it didn't have a chance to overheat?
If it is the fan, would I need to replace it with something like this:
http://cgi.ebay.com/Gateway-PA6A-MX8711-MX8700-CPU-Fan-HeatSink-35PA6TATA26-/200552745320?pt=LH_DefaultDomain_0&hash=item2eb1e00968
and how hard would it be to replace? I thought I've seen just plug & play fans for gamers, etc.
This message has been edited since posting. Last time this message was edited on 29. December 2010 @ 08:59
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ddp
Moderator
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29. December 2010 @ 16:26 |
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can try a laptop cooler tray that has fans on it that blows cool air to the underneath of the laptop?
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ps355528
Senior Member
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29. December 2010 @ 16:31 |
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These gateways are rubbish .. sorry.. chances are you need to replace the whole cpu cooler assembly... the heat pipes and everything.. that may not cure it however because it may be another heat related fault.. quite possibly the cpu itself.
ditch fista.. they run 7 like a bag of crap.. xp machines at heart
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Junior Member
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30. December 2010 @ 16:24 |
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Thanks for your replies. That stinks, about the whole computer being rubbish, because it runs fine otherwise. I've noticed that the fan on the bottom has NOT been spinning since someone asked me to check it. I thought for sure I'd seen it spin recently, but there is a chance it hasn't.
Is it worth it to try a new fan, since that one isn't spinning? And to ps355528, do you think if I installed XP on the Gateway that it would help at all?
Thanks again, so so much for your help!!
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Junior Member
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15. January 2011 @ 14:44 |
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Does anyone think I'd have any chance of success if I replaced the fan? Or am I more likely to be wasting my time and money?
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marcusj0015
Member
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27. January 2011 @ 10:37 |
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it NOT a software issue,
clean out your computer, if it's overclocked, put it back to default, add in more fans.
and check your cpu heatsink and fan.
if its dirty CLEAN IT!
if you see anything thats bent, broken,cracked or otherwise damaged replace your heatsink.
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