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niallerc
Newbie
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26. September 2010 @ 23:16 _ Link to this message    Send private message to this user   
Hi
have a basic question - i'm sorry if it's simplistic
and it's being YEARS since i bought a computer

i bought a desktop from **** recently
the harddrive was meant to be 160gigs (no partition)
in "my computer" it's showing 139gigs
so... there's a 21gig gap!
i was onto technical/customer support and was told that this is normal for a harddrive, as bad sectors effectively formatted out (or along those line)
i tried to get them to email me the quality information around this or what they told me verbally, but after 2 weeks and a number of follow up calls, i get the feeling i'm being fobbed off

i can appreciate that 160gig... you might get 159gigs or even 155
but surely 21gig gap of bad sectors indicates a bad harddrive?
the bios at least shows a part number of a 160gig harddrive
but... i didn't so much pay for a 160gig harrdrive...
i paid for 160gigs of useable space, at least that's my understanding

My question
would this be classed as a bad harddrive due to the % of bad sectors?
has anybody had a simular issue?
do we commonly accept when we buy harrdrives that the we will never get the space we pay for?

after paying over 1k i expected more

This message has been edited since posting. Last time this message was edited on 26. September 2010 @ 23:19

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ddp
Moderator
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26. September 2010 @ 23:35 _ Link to this message    Send private message to this user   
when i do properties on my laptop's 160gig hd, it shows 160,031,014,912 bytes & beside that it shows 149gig. is there a 2nd partition that has your system recovery? what windows & what service pack in that windows as in window xp sp3 or vista sp1? 1000 pounds, euro or dollars as seems awfully high with only a 160gig hd? what came with that computer as in printer, monitor or what?
niallerc
Newbie
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27. September 2010 @ 01:06 _ Link to this message    Send private message to this user   
hi ddp
thanks for the reply

it's 1000euro... i just never see the point in really large harddrives and i have an external 1Tb that i store stuff on(or do i have a 1Tb...must check to see how much that really is!!)
it's not partitioned (as i requested)
it's an i5 processor... 21" HD monitor... 4gig ram... a few other things (at work now and can't remember!)...
i probably did over pay... but i bought a de** in '96 or 97, i think i got rid of it in 2002 after a lighning strike (and it still powered up!!).. a quality machine, (only 2 gig harddrive)... i just associated de** with quality from then... now i question this, more from their support group than anything else so far

i understand that 160,031,014,912 bytes is 149gigs... but a gig's a gig's a gig
surely if you paid for a 160gig, you should have 160gigs not 149?
actually their support supervisor actually tried since there's 1024bytes in a kilobyte etc etc... that 139gigs was pretty much 160gigs... i completely understand what he was trying to say but what a load of b*****
and i really wanted that in writing, which they're not providing (strangely)

i would be interested to know if anyone else has had a simular experience, as it seems like an obvious customer complaint and it seems like i'm missing something
AfterDawn Addict

1 product review
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27. September 2010 @ 05:07 _ Link to this message    Send private message to this user   
160GB drive = 160000000000 bytes = 149.01GB usable, assuming a perfect drive...the last 10 missing GB might be a recovery partition or some other hidden partition on the drive...or it might just be blank space.
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Senior Member
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27. September 2010 @ 11:29 _ Link to this message    Send private message to this user   
Originally posted by KillerBug:
160GB drive = 160000000000 bytes = 149.01GB usable, assuming a perfect drive...the last 10 missing GB might be a recovery partition or some other hidden partition on the drive...or it might just be blank space.
click start
right click on my computer
click manage
click disk management
this will tell you about your drives

sad to say a 'salesmens' gig is in bits and no-one wants to be first to 'tell the truth' because everyone would think their drives were smaller and buy the 'bigger' ones

i7 3770 12GB ram terrabyte sata drive 1 750Gb sata drive 285GTX graphics Sony dvdwriter same NZXT Nemesis case
Still playing Black Hawk Down why did I upgrade?
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