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HDD limited capacity -- help!
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relo
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7. September 2010 @ 18:57 _ Link to this message    Send private message to this user   
I have a 200Gb Seagate Hard Drive (ST3200827A) that is only showing 31.49 GB in Windows - i've checked the jumper settings and it should not be limited -- the device shows up as thus in computer management window:

Volume - D:
Layout - Partition
Type - Basic
File Sys. - NTFS
Status - Healthy
Capacity - 31.49 GB
Free Space - 31.43 GB
% Free - 99 %
Fault Tolerance - No
Overhead - 0 %

I ran Seatools to try to set it at max capacity these are the results:

Device 1 is a Seagate Device ST3200827A 4ND----- on SiS 963
Max Native Address 390721967
Device is 48 Bit Addressed Number of LBAs 66055243 (33.820 GB)
This Device Supports Security Features
SMART is Supported bu DISABLED
Logging Feature Set is Supported

Test Information and Results

ST3200827A 4ND-----
Started Set Capacity to MAX Native 9/7/2010 @ 17:04.31
Error on SetMaxAddressEXT (390721967) = 15:04
Check to be sure that the drive has been power cycled
Set Capacity to Max Native FAILED 9/7/2010 @ 17:04.31

please help.

-- relo

This message has been edited since posting. Last time this message was edited on 9. September 2010 @ 00:26

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scorpNZ
AfterDawn Addict

4 product reviews
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7. September 2010 @ 19:19 _ Link to this message    Send private message to this user   
Either your mobo is really old or your OS is or both including BIOS limitation,if you have XP you may get around it by updating to SP2,if the BIOS is the issue your screwed

Use gparted if it can see whole drive you maybe able to extend,if it can't the issue is the BIOS or mobo in which case upgrade

This message has been edited since posting. Last time this message was edited on 7. September 2010 @ 19:21

ddp
Moderator
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7. September 2010 @ 21:24 _ Link to this message    Send private message to this user   
what does it show in the bios? what is your system specs as in cpu, windows version & make & model# of computer or motherboard? recheck your jumper settings as there should be no jumper right beside the power connector.
relo
Newbie
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7. September 2010 @ 23:47 _ Link to this message    Send private message to this user   
I'm running:
Windows XP Pro SP3
AMD Athlon XP 2000+
2GB DDR RAM
SiS-741 motherboard
BIOS
- Manufacturer: Phoenix Technologies, LTD
- Version: 6.00 PG
- Date: 11/10/2005

-- what really getting me is the fact i was able to hook up a 250GB hard disk with no problems.

-- imma try gparted and i'll check back in.

-- relo

This message has been edited since posting. Last time this message was edited on 7. September 2010 @ 23:59

scorpNZ
AfterDawn Addict

4 product reviews
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8. September 2010 @ 01:31 _ Link to this message    Send private message to this user   
Shouldn't be having any issues so you can ignore all i mentioned,like ddp says recheck jumpers

relo
Newbie
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8. September 2010 @ 11:55 _ Link to this message    Send private message to this user   
I've checked the jumpers and changed them - set it to cable select, master and slave and the same thing shows up -- 31.49 GB...

I tried GParted but it didn't show any thing different...

-- relo
scorpNZ
AfterDawn Addict

4 product reviews
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8. September 2010 @ 13:43 _ Link to this message    Send private message to this user   
Does it show the free space

relo
Newbie
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8. September 2010 @ 14:59 _ Link to this message    Send private message to this user   
@scorpNZ - do you mean unallocated space, no
i delete the partition and when i try to repartition the unallocated space, only the 31 gigs appear. the rest of the 200 gigs are no where to be seen

-- relo
ddp
Moderator
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8. September 2010 @ 15:30 _ Link to this message    Send private message to this user   
what does the bios show for hd capacity?
relo
Newbie
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8. September 2010 @ 18:16 _ Link to this message    Send private message to this user   
here what the bios show...

ST3200827A

IDE HDD Auto-Detection - [PRESS ENTER]
IDE Primary Slave - [AUTO]
Access Mode - [AUTO]
Capacity - 33821 MB
Cylinder - 65530
Head - 16
Precomp - 0
Landing Zone - 65529

-- relo

This message has been edited since posting. Last time this message was edited on 8. September 2010 @ 18:29

ddp
Moderator
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8. September 2010 @ 22:44 _ Link to this message    Send private message to this user   
what jumpers is on the hd right now?
relo
Newbie
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9. September 2010 @ 00:17 _ Link to this message    Send private message to this user   
no jumper - its set as a slave right now

-- relo
AfterDawn Addict

1 product review
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9. September 2010 @ 04:12 _ Link to this message    Send private message to this user   
When you connected the 250GB drive that worked, was this on the same cable that the 200GB is currently connected to? That is, have you eliminated the cable as a possible problem?
Senior Member
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9. September 2010 @ 04:23 _ Link to this message    Send private message to this user   
Try it in a different computer

i7 3770 12GB ram terrabyte sata drive 1 750Gb sata drive 285GTX graphics Sony dvdwriter same NZXT Nemesis case
Still playing Black Hawk Down why did I upgrade?
ddp
Moderator
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9. September 2010 @ 12:33 _ Link to this message    Send private message to this user   
pcrepair, that is what i was going to say next as i remember another member had the same problem & i think that fixed it.
relo
Newbie
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9. September 2010 @ 13:30 _ Link to this message    Send private message to this user   
Originally posted by KillerBug:
When you connected the 250GB drive that worked, was this on the same cable that the 200GB is currently connected to? That is, have you eliminated the cable as a possible problem?
yes it was the same cable

-- relo
ddp
Moderator
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9. September 2010 @ 13:38 _ Link to this message    Send private message to this user   
try another cable if have 1 to see if still have issue or not.
relo
Newbie
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9. September 2010 @ 16:27 _ Link to this message    Send private message to this user   
I've tried it on another PC (notebook running windows 7)as an external drive
i also replaced the cable but still only showing 31.49 GB

-- relo

This message has been edited since posting. Last time this message was edited on 9. September 2010 @ 16:36

ddp
Moderator
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9. September 2010 @ 17:13 _ Link to this message    Send private message to this user   
when used as external, did you try to delete the partition(s) then make a new partition?
AfterDawn Addict
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9. September 2010 @ 17:25 _ Link to this message    Send private message to this user   
Are you 110% sure that the alternate capacity jumper isn't

1)Set
2)jumper pins shorted
3)jumper pins shorted internally? (check with an ohmmeter)
relo
Newbie
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9. September 2010 @ 17:41 _ Link to this message    Send private message to this user   
@ddp - yeah i deleted the partition and created a new one but only the 31gigs showed up

@dailun - the jumper is definitely not set; i'll need to borrow or buy an ohm meter to test the pins though...

-- relo
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AfterDawn Addict
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9. September 2010 @ 19:16 _ Link to this message    Send private message to this user   
Does your BIOS show the drive capacity when the PC boots up?

I believe that the BIOS scan looks at what the HW is reporting and not partitioning.

An internal short of the alternate capacity jumper is admittedly a stretched, but you have received good suggestions from knowledgable people that haven't panned out, so when the reasonable things don't work, I look at the unreasonable (but possible) things.

Alternately, if you have a low level disk utility, look at the LBA reporting or drive geometry report.
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