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HP 3300C SCANJET WILL NOT SCAN
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BHOWARD64
Newbie
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25. December 2009 @ 19:43 _ Link to this message    Send private message to this user   
I have loaded the cd program and the update for scanner. For a little while, it would run just fine. Now, it won't work at all. I have did a full system recover and reinstall and still it won't work. I have more than 1 computer and scanner. It will say it does not recognize the hardware or it gives me this error, (an undefined program error has occurred [2117]. I am running xp and vista. I have had it working on both systems, but now nothing. I need some help and don't want to have to buy a scanner.
ddp
Moderator
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26. December 2009 @ 16:53 _ Link to this message    Send private message to this user   
if did a full system recovery with same problem then time to replace it. try it on another pc to see if does same thing.
BHOWARD64
Newbie
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27. December 2009 @ 09:06 _ Link to this message    Send private message to this user   
I have tried it on all of my pc's at the house and now it won't work at all. It worked for a while on all pc's and then it just wouldn't work at all. thanks for trying
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