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HP Notebook WiFi not working....
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{TKO}
Member
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8. September 2009 @ 03:04 |
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OK, this is weird. My friend just bought a laptop. When she uses it at home it gives her problems. I asked her to lend it to me. I logged in at my house just fine. No problems. Yet she takes it back home and it starts giving her problems again. Websites she logs in to, stay loading. Or give her a server error. Her desktop and other laptops log in and run just fine. This same laptop logs in through my router just fine. It's just this one laptop at her house. It's an HP dv2-1030us. Please advise.
Thanks in advance for any and all help.
-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.
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jodav
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8. September 2009 @ 09:09 |
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Firstly does the laptop work Ok if connected straight to the your friends internet feed, and does it work OK if using a wired connection to your friends router.Check router settings like MAC Address filtering and DHCP settings (assuming router is using DHCP. It may even be better to reset the router and set up fresh with no security initialy and take it from there.
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ddp
Moderator
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8. September 2009 @ 12:29 |
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{TKO}, being it works on your router but not hers even tho her other pcs connect alright on her router then it must be a setting issue. try jodav's suggestions.
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{TKO}
Member
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8. September 2009 @ 17:16 |
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I hadn't thought of trying the wired option. I will try it and report ack. Thanks for now.
-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.
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{TKO}
Member
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8. September 2009 @ 22:56 |
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OK, I had her try using the ethernet cable and she says it's running with no problems, wired. But wireless is still messing up.
-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.
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ddp
Moderator
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8. September 2009 @ 23:03 |
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have her reset the router to see what happens with that laptop.
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jodav
Member
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9. September 2009 @ 06:47 |
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Also do not set up any security like WEP, WPA, or WPA2 initially, and turn off any firewalls on the laptop. What security is\was on the router, and what OS and service pack is she using.
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{TKO}
Member
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9. September 2009 @ 11:06 |
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The router was setup with WPA and TKIP encryption. The laptop is running Vista SP1.
-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.
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jodav
Member
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9. September 2009 @ 12:57 |
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That should be no problem to put back on if you manage to get it working after reset.
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