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pc not booting up
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philmatt
Junior Member
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27. September 2010 @ 14:20 |
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i have a hp s3811uk model,only 15months old the power light works and that's it ,can't hear the hard drive and not booting up.. could the battery on the motherboard be the problem or is it something else
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ddp
Moderator
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27. September 2010 @ 22:49 |
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motherboard battery is for cmos chip which holds the time & date plus other info so won't cause this problem. try another psu as 12 volts side of psu might be dead if no fans spining. check the silver flat topped cans on the motherboard which are capacitors that none are domed or leaking brown stuff.
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philmatt
Junior Member
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28. September 2010 @ 10:11 |
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fan is spining, silver toped cans look ok , could the hard drive be knackerd ,no nozies from hdd
or onboard grahics card .
This message has been edited since posting. Last time this message was edited on 28. September 2010 @ 10:36
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ddp
Moderator
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28. September 2010 @ 16:20 |
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disconnect the hd to see what happens.
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philmatt
Junior Member
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29. September 2010 @ 10:42 |
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Originally posted by ddp:
disconnect the hd to see what happens.
nothing happened
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ddp
Moderator
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29. September 2010 @ 13:01 |
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try another psu as i stated above.
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philmatt
Junior Member
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29. September 2010 @ 13:33 |
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Originally posted by ddp:
try another psu as i stated above.
i haven't got a psu that will fit ,without takin completely to bits the psu is only 1 inch deep .3 inch wide ,10 inchs long ,like a flat obblong, what about a small/micro graphics card
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ddp
Moderator
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29. September 2010 @ 15:19 |
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psu just has to be connected to motherboard to see if pc posts or not as i do that all the time.
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philmatt
Junior Member
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30. September 2010 @ 08:49 |
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my spare psu plug is to big ,the motherboard is only small
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ddp
Moderator
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30. September 2010 @ 13:12 |
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is your psu plug 20 pin or 24 pin?
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philmatt
Junior Member
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30. September 2010 @ 14:09 |
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24 pin but 1/3 smalller than a standard one
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ddp
Moderator
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30. September 2010 @ 14:18 |
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& that is 1 of the reasons i don't like namebrand computers. is it still under warranty tho doubt it?
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philmatt
Junior Member
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30. September 2010 @ 15:32 |
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3 months out off warranty
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philmatt
Junior Member
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6. October 2010 @ 10:05 |
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took it back to pc world ,motherboard has is broken, what can i do
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ddp
Moderator
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6. October 2010 @ 18:05 |
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get yourself a new case with psu & a new motherboard compatible with your cpu, ram & drives. strip the dead pc of those parts & install them into new case & motherboard. reload windows if possible off your recovery disk tho i don't think that will work unless you get new board with similar chipset as old board.
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Senior Member
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14. October 2010 @ 03:48 |
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NO GO BACK TO PC WORLD
tell them trading standards told you you ought to expect 5 years from your pc, 15 months is not long enough and you want a replacement
the 12 months is what you are told is your warranty period but the sale of goods act says you can reasonably expect high ticket price goods to last longer
no-one is gonna buy a pc that costs £500 if it was only going to last a year
you have rights, use them, speak to the assistant manager, he is usually more helpful than the manager and can change his mind if you are pushy
the manager tends to be intractable
we have had success with pc world in portsmouth twice now and once at currys
their job is to fob you off your job is to get value for money
i7 3770 12GB ram terrabyte sata drive 1 750Gb sata drive 285GTX graphics Sony dvdwriter same NZXT Nemesis case
Still playing Black Hawk Down why did I upgrade?
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