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afterdawn.com > forums > pc hardware > other pc hardware > seagate external hard drive problems
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Seagate External hard drive problems
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pinkmonke
Newbie
_ 		27. March 2010 @ 13:43 _ Link to this message    Send private message to this user   
Hi all

I have a 500GB Seagate external hard drive (USB plug and play) and have just noticed that it is no longer showing up in my computer (I dont use it every day), is there anything i can do to check whether its still alive or not? I have tried plugging it into a different computer and nothings happening.

I only have basic-intermediate techy knowledge so would appreciate being spoken to like im a 6 year old :)

Thanks

Pink
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ddp
Moderator
_ 		27. March 2010 @ 14:05 _ Link to this message    Send private message to this user   
is it still under warranty? does it sound like the drive is spinning & the light(s) are on/flashing?
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pinkmonke
Newbie
_ 		27. March 2010 @ 14:25 _ Link to this message    Send private message to this user   
Originally posted by ddp:
 is it still under warranty? does it sound like the drive is spinning & the light(s) are on/flashing?
Yup light is on and hdd is spinning, it was bought from argos under a year ago and they dont do refunds for external hdd.
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ddp
Moderator
_ 		27. March 2010 @ 14:33 _ Link to this message    Send private message to this user   
have you tried a different usb cable just in case the drive's is bad? do you think you can take the external enclosure apart to get at the drive to try out internally in your pc if compatible cable wise as in ide or sata?
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pinkmonke
Newbie
_ 		27. March 2010 @ 14:37 _ Link to this message    Send private message to this user   
Originally posted by ddp:
 have you tried a different usb cable just in case the drive's is bad? do you think you can take the external enclosure apart to get at the drive to try out internally in your pc if compatible cable wise as in ide or sata?
Yea tried a different cable with no success, Its attached to a laptop so wouldnt be able to turn it internal :( It doesnt have any ide or sata ports on the outside either.
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ddp
Moderator
_ 		27. March 2010 @ 14:48 _ Link to this message    Send private message to this user   
right now it sounds like the enclosure itself is the problem not the drive? 2 options is to try the drive on a desktop pc to make certain the drive is seen as is the data then get a new enclosure or just get a new enclosure & hope the drive is ok.
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pinkmonke
Newbie
_ 		4. April 2010 @ 06:04 _ Link to this message    Send private message to this user   
Originally posted by ddp:
 right now it sounds like the enclosure itself is the problem not the drive? 2 options is to try the drive on a desktop pc to make certain the drive is seen as is the data then get a new enclosure or just get a new enclosure & hope the drive is ok.
Will it be ok to open it up? I dont want to risk getting dust on the plates....
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ddp
Moderator
_ 		4. April 2010 @ 12:34 _ Link to this message    Send private message to this user   
it is a hd inside an enclosure so without taking apart the hd, you can't get at the platters.
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