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sound problems pls help
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ganni666
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24. April 2012 @ 11:21 _ Link to this message    Send private message to this user   
hello in the last few days when i turn on my pc in 5 minutes or so
a crackling sound comes out of my speakers, and the volume bar in the tray icon freezes, then
in about 5 mins the sound goes off, and i will have to restart my pc again to make it work
i don't know what is this problem is it from the sound card driver, windows 7, or something else
any help pls?
even web sites like youtube comes to a non responding act
thanks
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BuDD00
Junior Member
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24. April 2012 @ 14:25 _ Link to this message    Send private message to this user   
Originally posted by ganni666:
hello in the last few days when i turn on my pc in 5 minutes or so
a crackling sound comes out of my speakers, and the volume bar in the tray icon freezes, then
in about 5 mins the sound goes off, and i will have to restart my pc again to make it work
i don't know what is this problem is it from the sound card driver, windows 7, or something else
any help pls?
even web sites like youtube comes to a non responding act
thanks
Check the Drivers 1st. Or it could be the hardware itself.
ganni666
Member
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24. April 2012 @ 17:27 _ Link to this message    Send private message to this user   
thanks for the reply
so how do i check it exactly?
JST1946
Senior Member
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24. April 2012 @ 20:41 _ Link to this message    Send private message to this user   
You can try this troublshooting guide to see if it helps.

http://windows.microsoft.com/en-US/wind...-sound-problems
ddp
Moderator
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24. April 2012 @ 21:34 _ Link to this message    Send private message to this user   
after restart, how long does the soundcard keep working?
ganni666
Member
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25. April 2012 @ 02:27 _ Link to this message    Send private message to this user   
after the restart it keeps working all the time
ddp
Moderator
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25. April 2012 @ 10:48 _ Link to this message    Send private message to this user   
the sound driver, was it from installing win7, motherboard cd or download off the net?
ganni666
Member
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25. April 2012 @ 13:17 _ Link to this message    Send private message to this user   
Originally posted by ddp:
the sound driver, was it from installing win7, motherboard cd or download off the net?
i dont know exactly because i bought this pc second hand
maybe is it the software because the volume bar freezes
BuDD00
Junior Member
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25. April 2012 @ 13:40 _ Link to this message    Send private message to this user   
Originally posted by ganni666:
thanks for the reply
so how do i check it exactly?
go to device manager to check your drivers. You also might wanna check your speakers too make sure their not blown, cause blown speakers will tend to pop and crack like that.
Originally posted by ganni666:
thanks for the reply
so how do i check it exactly?

JST1946
Senior Member
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25. April 2012 @ 14:40 _ Link to this message    Send private message to this user   
If you follow the steps in the link below it will show step by step how to do it.

http://windows.microsoft.com/en-US/wind...-sound-problems
ddp
Moderator
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25. April 2012 @ 22:08 _ Link to this message    Send private message to this user   
what is the make & model# of the computer or motherboard?
ganni666
Member
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26. April 2012 @ 02:33 _ Link to this message    Send private message to this user   
the speakers are ok because once i used my headphones and the same crackling sound came.
so this is my motherboard
asus crosshair 3
and this has also its sondcard which is supremefx x-fi
now when i go to device manager and into sounds
2 lines drops down i don't know which one is the soundcard driver
the first one is AMD high defeniton audio device
and the second is soundMAX integrated digital hd audio
ddp
Moderator
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26. April 2012 @ 13:39 _ Link to this message    Send private message to this user   
it has both onboard sound & a pci soundcard, correct?
JST1946
Senior Member
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26. April 2012 @ 15:43 _ Link to this message    Send private message to this user   
Probably has them both enabled and causing a conflict.
ddp
Moderator
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26. April 2012 @ 15:59 _ Link to this message    Send private message to this user   
that is what i'm thinking but want to make certain. your dup post deleted.
JST1946
Senior Member
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26. April 2012 @ 16:01 _ Link to this message    Send private message to this user   
Thanks I have a quick trigger finger today.
ddp
Moderator
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26. April 2012 @ 16:22 _ Link to this message    Send private message to this user   
might not be you but server might be causing dup posts.
ganni666
Member
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26. April 2012 @ 17:29 _ Link to this message    Send private message to this user   
Originally posted by ddp:
might not be you but server might be causing dup posts.
ok thanks for your replies, so what might be the problem exactly?
im a bit green in computers, so if you just enlighten me a bit about this problem
pls
so fist thing is it a conflict between them?
how to disable the one im not using?
thanks
ddp
Moderator
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26. April 2012 @ 17:40 _ Link to this message    Send private message to this user   
why do you have an " AMD high defeniton audio device" when not listed as a driver in this link? http://www.asus.com/Motherboards/AMD_AM...rmula/#download
it appears you do not have a pci soundcard according to this link.
http://www.asus.com/Motherboards/AMD_AM...#specifications
ganni666
Member
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26. April 2012 @ 17:52 _ Link to this message    Send private message to this user   
Originally posted by ddp:
why do you have an " AMD high defeniton audio device" when not listed as a driver in this link? http://www.asus.com/Motherboards/AMD_AM...rmula/#download
it appears you do not have a pci soundcard according to this link.
http://www.asus.com/Motherboards/AMD_AM...#specifications
i have that sound card the supreme fx the speakers are plugged in it
and the driver is the soundMAX integrated digital hd audio

now when i go to playback theres this icon with a monitor showing, and it says
AMD hd sound device not plugged in when i right click on it and go in properties
it seems that its enable, should i disable it, maybe thats the problem?
JST1946
Senior Member
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26. April 2012 @ 17:55 _ Link to this message    Send private message to this user   
Try it a see if that takes care of the problem.It can't hurt anything.
ganni666
Member
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26. April 2012 @ 18:12 _ Link to this message    Send private message to this user   
Originally posted by JST1946:
Try it a see if that takes care of the problem.It can't hurt anything.
so i will try that thanks for your time
so what exactly is this amd high defntion sound device, is it used for lcd that got speakers?
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ddp
Moderator
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26. April 2012 @ 18:17 _ Link to this message    Send private message to this user   
what videocard do you have as that amd hd sound maybe for it?
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