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Unresponsive computer problem
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rhyse
Newbie
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25. November 2009 @ 07:46 |
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So I bought a new desktop around around a month ago and had a wireless adapter as well as a firewire port installed. The thing worked fine for the first 3 weeks, no problems at all.
Then one day while surfing the net I noticed that when I opened a new tab on IE (firefox responds mostly the same way) it would freeze for about 15 seconds and then unfreeze with the window completely loaded. This started to happen more frequently particuarly with various programs open at the same time (two or three)
As time went on, regardless of the program or what it was running. Every 30 clicks or so (atleast) would result in the program "(Not Responding)"
I did a comprehensive virus scan with Norton and after that showed nothing I got fed up and restored it to the out of box state.
This helped to a degree but I still have the problem every so often.
What could all of this mean? Should I take it in for repair? Or are there other steps I could take to fix this myself?
For the record, I am completely computer illiterate so if you could dumb down replies as much as humanly possibly that would be great. In saying that though, any help at all is greatly appreciated!
Thanks
(don't know if any of this is relevent but I thought I may as well chuck it in)
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RHYSE-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, 2833 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0305, 8/04/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Australia
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Rhyse-PC\Rhyse
Time Zone E. Australia Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.50 GB
Available Physical Memory 2.43 GB
Total Virtual Memory 7.00 GB
Available Virtual Memory 5.69 GB
Page File Space 3.50 GB
Page File C:\pagefile.sys
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Member
6 product reviews
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25. November 2009 @ 08:56 |
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No need for repair, yet. Let the aD'ers help. Ok. What Model, make, etc is this computer? Is your computer fully updated? Including drivers? What process are running when this happens?
We will need a little more info to help you out.
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fabianc21
Newbie
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25. November 2009 @ 09:14 |
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uninstall every single program that you don't need. New computers for the most part are always loaded with trial programs that do no good (except taking up space) after you've done that runn CCleaner to clean out all the temp files and clean up the registry. I think that will do you a lot of good.
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rhyse
Newbie
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25. November 2009 @ 09:30 |
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thanks for the replies
@ rayals
I'm in bed on my phone now, but I'll get back to you on the model and make and whatever else
I know atleast that it's an "Asus V-series" model
and what do you mean by the process running? like, what processes are running in task manager while it happens?
and as far as I know, it is updated competely. how do I double check though?
@ fabianc
the only thing that worries me though is that it was fine when I first got it
so any trial programs I would have got with it (or whatever) hadn't bothered it until a bit later on
so theoretically, now that I've restored it back to it's "out of box state" un-installing programs wouldn't make any difference as I still have the problem now but didn't a month ago when buying it
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Member
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25. November 2009 @ 11:18 |
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go into task manager and see what is running during these slow periods sounds like the system is being maxed out but i wouldnt think so with them specs. Just note total system usage if more than 20 to 30 % with only web browsing then you have some other program tying up all of your resources
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rhyse
Newbie
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26. November 2009 @ 05:22 |
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<a href="http://tinypic.com" target="_blank"><img src="http://i45.tinypic.com/15f1x00.jpg" border="0" alt="Image and video hosting by TinyPic"></a>
anything look out of the ordinary?
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rhyse
Newbie
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26. November 2009 @ 05:27 |
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Originally posted by rhyse:
<a href="http://tinypic.com" target="_blank"><img src="http://i45.tinypic.com/15f1x00.jpg" border="0" alt="Image and video hosting by TinyPic"></a>
anything look out of the ordinary?
EDIT: 
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AfterDawn Addict
1 product review
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28. November 2009 @ 06:15 |
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That page can be a bit decieving, as there are other items that can cause a system to get bogged down ther than memory and CPU loads. If you have not already gone through your services and scheduled tasks, I would start there...Windows 7 is better than vista, but it still needs to be tweeked to work right. There are also a few programs that seem to be starting without your permission...The Flash Helper, Live Messenger, Live Communications. If the system is not a tablet PC, you can also clear out a few more.
I would then uninstall Norton, as this might as well be a virus...it waists lots of performance, and won't find most malware and virues. Replace with ESET if you can...if you don't have the funds, at least do a scan with malwarebytes or the free trial of ESET.
Make sure you have all the latest drivers...I see you have a realtek audio card, and some of the older drivers dragged windows down bad. Many Dlink drivers will do the same. Even outdated video drivers have been known to do this. DO NOT use the drivers from the laptop maker's website; use the more up to date drivers from the component manufacturer website (Dlink, realtek, intel, etc...)
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rhyse
Newbie
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6. December 2009 @ 05:30 |
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hey guys
had a technician take a look at the computer the other day
turned out that the PCI slot for the wireless adapter and the firewire were too close too eachother and ended up overheating and literally melting the insides
the shop I bought it from refunded it with a new HP Pavilion Elite HPE-070a and so far I've been very happy
would just like to say I really appreciate everybodys help
thanks
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AfterDawn Addict
1 product review
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7. December 2009 @ 05:45 |
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Originally posted by rhyse:
hey guys
had a technician take a look at the computer the other day
turned out that the PCI slot for the wireless adapter and the firewire were too close too eachother and ended up overheating and literally melting the insides
the shop I bought it from refunded it with a new HP Pavilion Elite HPE-070a and so far I've been very happy
would just like to say I really appreciate everybodys help
thanks
OMG...what a POS! I have seen cards overheat to the point of failure; but these were almost always high powered cards like video and RAID adapters...and they still didn't melt! Wifi and firewire cards should run almost cool to the touch (they don't even need heatsinks)...there is something more than just 'the cards being too close to eachother'.
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rhyse
Newbie
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7. December 2009 @ 06:11 |
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haha woah, settle down killerbug! just what he said, maybe he was exadurating with the melting thing.
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