I have a sony vaio desktop pc model pcv-2252 that will not run past the welcome screen. Its running windows xp and if i let it start as normal i can get to the sign in screen but once i put in my password and hit enter, it freezes at the welcome screen stating "loading your personal settings". I have tried running in safe mode and last good known config, but its all the same. The only way I can get into my programs is using safe mode with networking then logging in as "Administrator". My screen is blank at this point, but using ctrl, alt, delete, I can access all my files including safari, but not IE. I tried to reinstall IE but it tells me i dont have admin rights to do that. I also tried the vaio help pages but when i list my model number it redirects me to choose a different model number. i tried all the ones listed and get an error message that the updates are not compatible for my pc. I dont have much exp with computers, so any help is appreciated. Thank you.
Yeah.. I have seen that too.. complete reinstall was my fix as well.
Puppy linux will boot and mount the drive so you can have a look at the extent of the damage.. and save your data..
In my short window to have a poke around with the system files I recovered indicated a rootkit in ntoskrnl.exe .. the core of the OS... but time was against me to go further and replacing that one file still resulted in a no boot box... investigating showed it had been infected on reboot.. just the same as before.
wipe it all.. unless you are 100% sure a file is clean.. and reinstall
Originally posted by scum101: Puppy linux will boot and mount the drive so you can have a look at the extent of the damage.. and save your data..
wipe it all.. unless you are 100% sure a file is clean.. and reinstall
1st question- where do I/how do I get linux.
2nd-if I reinstall will I lose all my files (pics/docs)?