I have a Toshiba Satellite X205 SLI-5 laptop that I bought from Best Buy a few years ago. The graphics cards went out (I had two Nvidia 8600M GT's) so I had them replaced, for free, as well as my motherboard since it was all under warranty. When I got the system back all seemed to be fine except the fact that windows couldn't identify one of the graphics cards that were on board. It wasn't visible under dxdiag nor in the device manager. I installed the latest Nvidia drivers and nothing. I uninstalled those drivers then ran a driver cleanup program in safe mode to remove the current driver that didn't work. I installed the Nvidia drivers from the Toshiba website that were specified for my machine but that didn't work either.
Just to make sure I actually had two cards ran a program called Everest that basically scans your computer and tells you what motherboard you have, your chipset, as well as your current graphics cards. When the program ran it did in fact recognized that I had two 8600's in my system. Desperate, I updated the Chipset drivers also. This didn't do anything either... so I decided to do a complete system restore to factory settings (or out of the box settings) using the drivers that come with my machine.
I don't know if this is important but I want to tell you anyways because I don't wanna leave anything out, but, I had upgraded to Windows 7 and my computer came with Vista so when I restored the factory settings I also had to downgrade to Vista. The disks did this for me automatically. Anyways, When the restore was complete I get to a screen that says:
'Toshiba is applying final configuration, Please Wait, This will take several Minutes.
DO NOT INTERRUPT!!'
But it gets stuck at this screen and never does anything else after this. I did a factory recovery last night and when it hit that screen at the end I went to sleep thinking it would be finished and waiting to be used when I woke up, but when I woke it was still on that screen. I closed this screen and tried to install all the drivers I talked about above but it still didn't work. I did another factory recovery install this morning, and as I type this it's been stuck on that screen for like 4 hours. I called the 'Geek Squad' this morning and they said they had never heard of a program (Everest) recognizing the VGA boards and windows not being able to. They said that maybe the recovery disks were corrupt or scratched or something and that's why it gets stuck on that screen but before it gets to that Warning screen the computer spits out the disk so the disk isn't even in the computer during this final stage.
The geek squad representative said I could return the computer and they would take another look at it but if there is anyone on these forums who has had a problem similar to this I would rather try their suggestions before taking it back in and losing another 2 weeks with my school laptop.
I know this is very long and I appreciate anyone who has taken the time to read this novel of a question, but I really appreciate your help and any suggestions. Thank you.
if it were me i'd take it in, and inform them that u wanna see how they fix it, then sit patiently till they give in and fix it infront of u. then u know how...and it helps solve the 2 weeks wait, right now u have a software problem they have the software there, they can fix it then. so have them fix it there and then. ^^ just my 2 cents...actually i'm cheap so here's a penny and i'll keep the other *steals back penny*
Thanks for your response but I already took it in. They basically told me they would have to send it back to the repair center and have them deal with it. Luckily they are sending it to them overnight so I don't have to wait 5 to 7 days for them to receive it. When I go to pick it up, however, I am gonna open that puppy and make sure the SLI option is enabled or I'm not even gonna take it home.
