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Windows XP Home Labtop Dead due to missing registry files
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Senior Member
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17. September 2011 @ 11:35 _ Link to this message    Send private message to this user   
I haven't been on in a very long time and wish everyone the best.

So lets get down to the problem:

I come home and my dad says the labtop isn't working. Old dell labtop (think 2005) that has a windows product key sticker that says dell on its bottom.

I turn it on, windows seems to do fine but the login screen is always black and I had to turn the computer off.

So I tried to boot into safe mode and got this blue screen message:
"STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\Systemroot\system32\config\SOFTWARE
or its log or alternate.
It is corrupt, absent, or not writable

Beginning dump of physical memory,"

So I used a dell xp home sp3 cd (don't have the original cd) to get to windows recovery console. I ran chkdsk /r on Wednesday hoping to fix the problem.

While chkdsk /r was running the harddrive started to make clicking noises and progress went down from 75% to 50% while it was running.

When it finished today (Saturday) it was 75% complete and said something about 1 or more unrecoverable errors on the disk.

I exited the console and tried to boot windows normally, and it is telling me it is missing another registry file and tells me to do a repair.

I tried to go into safe mode after that, it stays on screen (doesn't go to a blue) and tells me:
"Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

you can attempt to repair this file by starting Windows Setup
using the original Setup CD-ROM.
Select "r" at the 1st screen to start repair."

Questions:
1. I just tried to do chkdsk /r to fix the problem, should I try again with chkdsk /p or /f?
(chkdsk /r implies /p,/f, so I'm afraid this won't work)

2. Would a clean install of windows fix this issue?

3. Is there a better way to fix this issue than a clean install or is there something I have overlooked?

Thanks!

Steps I might need to take:
1. Run the HDD Manufacturers diagnostic utility (Will have to find out who made the HDD and how to make a bootable cd for it):
http://discussions.virtualdr.com/showthread.php?t=206126

This message has been edited since posting. Last time this message was edited on 17. September 2011 @ 11:57

AfterDawn Addict
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17. September 2011 @ 13:40 _ Link to this message    Send private message to this user   
See if this helps - but note the warning regarding OEM installations of Windows.
http://support.microsoft.com/kb/307545

This message has been edited since posting. Last time this message was edited on 17. September 2011 @ 13:42

ddp
Moderator
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18. September 2011 @ 01:08 _ Link to this message    Send private message to this user   
i think your hard drive has developed bad sectors.
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