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Could not perform starttrack - is the DVD drive shot?
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hyperryan
Newbie
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27. July 2010 @ 14:36 |
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Hello all, a friend recently asked me to take a look at his computer, as he's had some issues copying his homemade (unprotected) DVDs recently. The computer is approximately 1.5 yrs old, running Windows Vista, and burning with Nero 7.5.9.0. (using burning rom's copy function specifically). He's never had problems before, using Sony DVD-Rs at 16x, this problem just started occurring about a week ago. The burn fails at the very start, saying "could not perform starttrack". The disc is then useless as it's no longer recognized as blank.
I'll tell you what we've tried, and then you can look at the log file, hopefully someone will see something that will give us a clue!
We've confirmed that his DVD drive has the latest firmware.
We've uninstalled Nero using the clean tool, and re-installed.
We've tried burning with a different brand of disc (Maxell).
We've tried burning at lower speed (4x).
We've tried changing the location of the temp image.
All in all, no luck, the burn still fails every time, and I'm out of options short of replacing his DVD drive. Any help/advice you may have would be greatly appreciated!
Quote:
Dennis
Hewlett-Packard Company
****-****-****-****-****-****-****
Windows XP 6.0
AMD64
Wow64Process
WinAspi: -
ahead WinASPI: File 'C:\Program Files (x86)\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.5.9.0
Internal Version: 7, 5, 9, 0
Recorder: <TSSTcorp CDDVDW TS-H653Z>Version: 4403 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TSSTcorp CDDVDW TS-H653Z >Version: 4403 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD6400AAKS-65A7B2 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CDDVDW TS-H653Z iaStor Port 0 ID 1 DMA: Off
=== CDRom-Device-Map ===
TSSTcorp CDDVDW TS-H653Z E: CDRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4094MB (4192592kB)
Free physical memory: 2951MB (3022136kB)
Memory in use : 27 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
26.7.2010
===== Disc-Copy over image - 1st step : Copy to image ...
7:39:16 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
7:39:36 PM #2 Text 0 File SCSIPTICommands.cpp, Line 231
Error on LockVolume: Access is denied.
7:39:36 PM #3 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
7:39:46 PM #4 Text 0 File SCSIPTICommands.cpp, Line 231
Error on LockVolume: The volume for a file has been externally altered so that the opened file is no longer valid.
7:39:46 PM #5 Text 0 File DVDCopy.cpp, Line 319
DVD Track-Information from source disc:
Media Type: DVD-R
S01 T01 Con 0x14 Start 0 Len 1520 NWA -1 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T02 Con 0x14 Start 1536 Len 176 NWA -1 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T03 Con 0x14 Start 1728 Len 1140752 NWA -1 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T04 Con 0x14 Start 1142496 Len 16 NWA -1 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
7:39:46 PM #6 Text 0 File DVDCopy.cpp, Line 434
Max -1 tracks of 4 allowed to copy
1: 0 - 1520 = 1520, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
2: 1536 - 1712 = 176, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
3: 1728 - 1142480 = 1140752, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
4: 1142496 - 1142512 = 16, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
7:39:46 PM #7 Text 0 File Burncd.cpp, Line 3451
Turn on Track-At-Once, using DVD-R/RW media
7:39:46 PM #8 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2621439 (582:32.39, 5119MB)
Last address to be written: 1142511 (253:53.36, 2231MB)
7:39:46 PM #9 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
7:39:46 PM #10 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
7:39:46 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 1536 (1536) = #1536/0:20.36
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1536 blocks [Image Recorder]
1: TRM_DATA_MODE1 (2 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #1536 + 192 (192) = #1728/0:23.3
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 192 blocks [Image Recorder]
2: TRM_DATA_MODE1 (3 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #1728 + 1140768 (1140768) = #1142496/253:53.21
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1140768 blocks [Image Recorder]
3: TRM_DATA_MODE1 (4 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #1142496 + 16 (16) = #1142512/253:53.37
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 16 blocks [Image Recorder]
--------------------------------------------------------------
7:39:46 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [Image Recorder] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 4: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3145728, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 3145728 3145728 3538944, ISRC ""
3: TRM_DATA_MODE1, 2048/0x00, FilePos 3538944 3538944 2339831808, ISRC ""
4: TRM_DATA_MODE1, 2048/0x00, FilePos 2339831808 2339831808 2339864576, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1536 | 1536 | 0x00
0 | 1 | 1 | 0x41 | 1536 | 1536 | 0x00
1536 | 2 | 0 | 0x41 | 192 | 1728 | 0x00
1536 | 2 | 1 | 0x41 | 192 | 1728 | 0x00
1728 | 3 | 0 | 0x41 | 1140768 | 1142496 | 0x00
1728 | 3 | 1 | 0x41 | 1140768 | 1142496 | 0x00
1142496 | 4 | 0 | 0x41 | 16 | 1142512 | 0x00
1142496 | 4 | 1 | 0x41 | 16 | 1142512 | 0x00
1142512 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
7:39:46 PM #13 Phase 120 File dlgbrnst.cpp, Line 1746
Creating the image for burning
7:39:46 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
7:39:47 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 1 (not relocatable, no disc pos, no patch infos, orig at #1536): write at #1536
7:39:47 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 2 (not relocatable, no disc pos, no patch infos, orig at #1728): write at #1728
7:42:43 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 3 (not relocatable, no disc pos, no patch infos, orig at #1142496): write at #1142496
7:42:43 PM #18 Phase 121 File dlgbrnst.cpp, Line 1746
Creating Image completed successfully
7:42:44 PM #19 Text 0 File SCSIPTICommands.cpp, Line 277
SPTI - Error on DismountVolue: The device is not ready.
7:42:44 PM #20 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
7:42:44 PM #21 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed
===== Disc-Copy over image - 2nd step : Burn the image ...
7:42:50 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
7:42:50 PM #2 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as TAO.
MTYP: Mediumtype = DVD-R/RW (0x6)
Image file name: <C:\Users\Dennis\Documents\TempImage.nrg>
7:42:50 PM #3 Text 0 File Burncd.cpp, Line 3451
Turn on Track-At-Once, using DVD-R/RW media
7:43:46 PM #4 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1142511 (253:53.36, 2231MB)
7:43:46 PM #5 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
7:43:46 PM #6 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: TSSTcorp CDDVDW TS-H653Z, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193
7:43:46 PM #7 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD-R/RW.)
7:43:46 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 1536 (1536) = #1536/0:20.36
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1520 blocks [E: TSSTcorp CDDVDW TS-H653Z]
1: TRM_DATA_MODE1 (2 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #1536 + 192 (192) = #1728/0:23.3
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 176 blocks [E: TSSTcorp CDDVDW TS-H653Z]
2: TRM_DATA_MODE1 (3 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #1728 + 1140768 (1140768) = #1142496/253:53.21
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1140752 blocks [E: TSSTcorp CDDVDW TS-H653Z]
3: TRM_DATA_MODE1 (4 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #1142496 + 16 (16) = #1142512/253:53.37
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 16 blocks [E: TSSTcorp CDDVDW TS-H653Z]
--------------------------------------------------------------
7:43:46 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [E: TSSTcorp CDDVDW TS-H653Z] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 4: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3145728, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 3145728 3145728 3538944, ISRC ""
3: TRM_DATA_MODE1, 2048/0x00, FilePos 3538944 3538944 2339831808, ISRC ""
4: TRM_DATA_MODE1, 2048/0x00, FilePos 2339831808 2339831808 2339864576, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1536 | 1536 | 0x00
0 | 1 | 1 | 0x41 | 1536 | 1536 | 0x00
1536 | 2 | 0 | 0x41 | 192 | 1728 | 0x00
1536 | 2 | 1 | 0x41 | 192 | 1728 | 0x00
1728 | 3 | 0 | 0x41 | 1140768 | 1142496 | 0x00
1728 | 3 | 1 | 0x41 | 1140768 | 1142496 | 0x00
1142496 | 4 | 0 | 0x41 | 16 | 1142512 | 0x00
1142496 | 4 | 1 | 0x41 | 16 | 1142512 | 0x00
1142512 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
7:43:46 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1095
Removed 16 run-out blocks from end of track 1. Length: 1536 -> 1520.
7:43:46 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1095
Removed 16 run-out blocks from end of track 2. Length: 192 -> 176.
7:43:46 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1095
Removed 16 run-out blocks from end of track 3. Length: 1140768 -> 1140752.
7:43:46 PM #13 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
7:43:46 PM #14 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 4x (5,540 KB/s)
7:43:46 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
7:43:46 PM #16 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode for Multisession
7:43:46 PM #17 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 0
DVD high compatibility mode: No
7:43:46 PM #18 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:43:59 PM #19 Text 0 File Cdrdrv.cpp, Line 1292
19:43:59.249 - E: TSSTcorp CDDVDW TS-H653Z : Queue again later
7:44:04 PM #20 Text 0 File DVDMinusRW.cpp, Line 611
EndTrack 1: Last written address was 1519
7:44:04 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 1 (not relocatable, no disc pos, no patch infos, orig at #1536): write at #1536
7:44:04 PM #22 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode for Multisession
7:44:04 PM #23 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 1536
DVD high compatibility mode: No
7:44:04 PM #24 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:44:08 PM #25 Text 0 File DVDMinusRW.cpp, Line 611
EndTrack 2: Last written address was 1711
7:44:08 PM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 2 (not relocatable, no disc pos, no patch infos, orig at #1728): write at #1728
7:44:08 PM #27 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode for Multisession
7:44:08 PM #28 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 1728
DVD high compatibility mode: No
7:44:08 PM #29 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:44:08 PM #30 SPTI -1023 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x2C
Sense Qual: 0x00
CDB Data: 0x53 00 00 00 00 00 11 68 10 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
7:44:08 PM #31 CDR -1023 File ThreadedTransferInterface.cpp, Line 2079
Command sequence error
E: TSSTcorp CDDVDW TS-H653Z
7:44:08 PM #32 TRANSFER -16 File ThreadedTransferInterface.cpp, Line 2079
Could not perform StartTrack
7:44:08 PM #33 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 4x (5,540 KB/s)
7:44:08 PM #34 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
7:44:12 PM #35 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed
7:44:12 PM #36 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
This message has been edited since posting. Last time this message was edited on 27. July 2010 @ 17:26
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AfterDawn Addict
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28. July 2010 @ 05:29 |
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hyperryan
Newbie
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4. August 2010 @ 19:49 |
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Originally posted by attar:
Quote:
Adapter driver: <IDE> HA 1
Quote:
CdRomPeripheral : TSSTcorp CDDVDW TS-H653Z iaStor Port 0 ID 1 DMA: Off
If it's an IDE drive and if DMA is off, see the guide about turning it on.
http://forums.afterdawn.com/thread_view.cfm/260038
Sorry for the delay in replying, I haven't had access to my friend's machine until today. It's not an IDE drive, it's SATA, I looked under device manager anyway to see if there was any option for DMA, but couldn't find anything. While I was in there I tried uninstalling the drive and re-adding it, but that didn't seem to help anything either. Is there something else I should be looking for, or should I recommend that he replace the drive?
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AfterDawn Addict
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4. August 2010 @ 20:33 |
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Before doing that, try burning with ImgBurn.
It will also provide a log (Top menu, Help > ImgBurn Logs..).
Then I would post the log at the ImgBurn Support Forum.
http://forum.imgburn.com/
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hyperryan
Newbie
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4. August 2010 @ 21:57 |
Link to this message
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Originally posted by attar:
Before doing that, try burning with ImgBurn.
It will also provide a log (Top menu, Help > ImgBurn Logs..).
Then I would post the log at the ImgBurn Support Forum.
http://forum.imgburn.com/
Thanks, I should have tried that when I was there today (it was on my "to-try" list), but I thought I'd research any sata-specific issues first. I'll probably be back there tomorrow or Friday at the latest, so I'll follow your recommendation and post the imgburn log at that other forum.
Thanks again for your help!
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hyperryan
Newbie
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6. August 2010 @ 00:37 |
Link to this message
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Originally posted by attar:
Before doing that, try burning with ImgBurn.
It will also provide a log (Top menu, Help > ImgBurn Logs..).
Then I would post the log at the ImgBurn Support Forum.
http://forum.imgburn.com/
Well, as an update, I used Nero to create an NRG image, and tried burning it with Imgburn, and it worked flawlessly at max speed.
Then I tried burning the same image with Nero, and it failed with the same error. I'm completely confused now, I really thought it might be the drive failing, but obviously it works fine with Imgburn. It doesn't make sense that it's a Nero settings problem, as I had cleaned all of that out with CleanTool and reinstalled. Nero was able to copy these discs prior to a couple of weeks ago.
Not sure where to go from here... my friend is not very computer literate, so I'd prefer to keep him working within one program, but if I have to train him to use Imgburn to create and burn images, then I'll do what has to be done. But it seems like there still might be a solution to this that I haven't thought of...
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AfterDawn Addict
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6. August 2010 @ 06:10 |
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If you have an RW disk, use ImgBurn to 'Create image file from disc' then 'Write image file to disc' a number of time to see if it's ok.
From the log:
Quote:
Error on LockVolume: The volume for a file has been externally altered so that the opened file is no longer valid.
Does this appear on all the failed burns?
If you Google that phrase, it's all over the place.
I haven't seen anything that fixes it - it's not a Nero specific problem;it seems to be a burner/software issue in Vista.
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