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The application failed to send the user information
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Bream
Member
_ 		15. May 2014 @ 00:56 _ Link to this message    Send private message to this user   
When I start Nero, the following message error:
"The application failed to send the user information.
Please check your Internet or firewall settings and try again."

The same problem in Finnish:



Yritä uudelleen = Try again
Ohita                = Skip
Poista käytöstä = Disable

The title at the top left of the image:
"Lähetä epäonnistuneet" mean in English: "Submit a non-managed"

When I click [Try again] button, nothing happens. If I click the [Skip] button, the message goes out, or if I click on the [Disable] button, even if the error message disappears. But when I start Nero again, as in the figure above error message is repeated over and over again. What's causing the error?
[ + quote]

This message has been edited since posting. Last time this message was edited on 15. May 2014 @ 01:31
attar
AfterDawn Addict
_ 		15. May 2014 @ 18:03 _ Link to this message    Send private message to this user   
See if this helps - it's for Nero 9, but may be applicable to your version.


http://forum.my.nero.com/index.php?showtopic=4697
[ + quote]
Bream
Member
_ 		16. May 2014 @ 00:48 _ Link to this message    Send private message to this user   
Originally posted by attar:
 See if this helps - it's for Nero 9, but may be applicable to your version.


http://forum.my.nero.com/index.php?showtopic=4697
Thank you so much link, which found the key to the solution to the problem. Found the solution to this problem vihjeellä: "...re-naming the file NOSUsageStatistics.dll" solve the problem.
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