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afterdawn.com > forums > software, operating systems and more > windows - general discussion > can't install windows becuase stuck in fatal error blue screen
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Can't Install Windows becuase stuck in Fatal Error blue screen
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portmann1
Suspended due to non-functional email address
_ 		9. November 2009 @ 11:07 _ Link to this message    Send private message to this user   
I am receiving this error.

Bad_System_Config_Info

Stop: 0x00000074 (0x0000003, 0x0000002, 0x80087000, 0xc000014c)

I have tried starting in Safe Mode and also in various options in the Advanded Options Menu. I was told by Dell I needed to reinstall Windows but I cannot get past this blue screen.

Can someone please tell me how to install Windows in Advanced Options menu? It will start start up in any mode that I try. Also, will I lose all of my data saved on my hard drive?

Thank you very much!
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dailun
AfterDawn Addict
_ 		9. November 2009 @ 11:39 _ Link to this message    Send private message to this user   
Most likely faulty RAM. I would try replacing or selectively removing RAM (if you have more than one stick).

http://support.microsoft.com/kb/326679/en-us
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This message has been edited since posting. Last time this message was edited on 9. November 2009 @ 11:40
portmann1
Suspended due to non-functional email address
_ 		9. November 2009 @ 13:03 _ Link to this message    Send private message to this user   
I did install new RAM and it did not change the outcome. Still stuck in blue screen.
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dailun
AfterDawn Addict
_ 		9. November 2009 @ 13:10 _ Link to this message    Send private message to this user   
Well, it's still possible that the motherboard or some other hardware component is fault.

BSOD are more often caused by bad hardware, especially if the occur before the OS is installed.
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ddp
Moderator
_ 		9. November 2009 @ 13:33 _ Link to this message    Send private message to this user   
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afterdawn.com > forums > software, operating systems and more > windows - general discussion > can't install windows becuase stuck in fatal error blue screen
 

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