Cannot install Vista missing install.wim

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Cannot install Vista missing install.wim

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RGodsey

Newbie

29. September 2009 @ 01:19

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I just bought a refurbished Gateway laptop. It came with no disks of any kind so I assumed Vista was already installed. When I turned it on for the first time the Vista installation started but hadn't made it to the part where I put in the cd key and I closed the lid because it was going slow. I opened it again and it appeared that nothing was happening there was just the background so I restarted it and got the error message computer restarted unexpectedly.....click ok to restart.

This comes up every time. I also tried booting with a recovery cd and was able to get to the installation screen again and put in the product key from a sticker on the bottom of my computer. It said the key was wrong (which is probably a separate issue) so I try to proceed without it which is allowed except that I get the message Unable to locate e:\sources\install.wim.....error code 0x80070002. The weird part is that e is the cd drive and all of the vista files are on the hard drive.

I've tried a few other things, but for nothing. I can get into the command prompt and have just downloaded a program called ultimate boot disk which will allow me to view the files on the hard drive without the inconvenience of the dos prompt. I ran chkdsk and also a memory test and they checked out.

I'm out of ideas now and waiting until tomorrow to get some blank cds for the boot program I downloaded or possibly some free os that will let me just check the files.

Can anyone help me out? Thanks.

[ + quote]

RGodsey

Newbie

1. October 2009 @ 01:46

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Well either nobody wants to help me or nobody knows what to do, but I'm gonna update this anyway because I have a new problem.

I decided to forget about installing Vista and just installed Xp which works fine except that its missing some essential drivers which Windows could not locate, and I also could not locate. I also tried installing Vista again but it gives the same error I mentioned in the first post.

Now it seems unlikely that my computer would come without all of its drivers. So I need help either finding the drivers or installing Vista.

Again, it's a Gateway computer m-7137u (or a similar combination of numbers) and the motherboard and all that is Intel.

Thanks again.

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