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Encountering numerous laptop issues
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Zenmau5
Newbie
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18. January 2013 @ 12:28 _ Link to this message    Send private message to this user   
Hi.

Basically for the past few weeks I have been experiencing what seems like an ever expanding list of problems with my HP Pavilion g6. Some of these are:

- Laptop slows/hangs frequently, resulting in issues such as music playback being audibly affected (stopping, jumping constantly) without any noticeable CPU/RAM hog and issues with using Windows Explorer (non responsive, issues with loading chrome).

- Sporadic shutting down of the laptop usually associated with overheating.

- The very occasional blue screen.

The laptop in question is a HP Pavilion g6, 6GB RAM, i5 2.4ghz processor, Win7 Home Premium 64bit. Had it for about a year now. Not sure whether this is likely to be a hardware or software issue which is why I need help diagnosing the problem and fixing it without having to reinstall Windows. Thanks in advance!
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ddp
Moderator
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18. January 2013 @ 12:56 _ Link to this message    Send private message to this user   
give it a blast of air around the cpu fan & vents as seen that resolve similar issue with a customer's laptop.
Zenmau5
Newbie
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19. January 2013 @ 07:39 _ Link to this message    Send private message to this user   
Have done this but no difference in performance noted. Could the hard drive be causing this? Most of the segments are unreadable when running CHKDSK.
ddp
Moderator
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19. January 2013 @ 12:19 _ Link to this message    Send private message to this user   
yes a bad drive with bad sectors can cause windows to be slow as ran into that with a customer. only found that out when running scandisk he had bad sectors.
Zenmau5
Newbie
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19. January 2013 @ 14:26 _ Link to this message    Send private message to this user   
Sectors, not segments obviously. Cheers. Is getting a new hard drive the only remedy or is there something else I can do?
ddp
Moderator
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19. January 2013 @ 16:50 _ Link to this message    Send private message to this user   
get new drive to save you the aggravation of sick drive.
Zenmau5
Newbie
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20. January 2013 @ 19:34 _ Link to this message    Send private message to this user   
Thanks for the help.
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ddp
Moderator
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20. January 2013 @ 20:19 _ Link to this message    Send private message to this user   
no problem
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