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internet explorer 8 keeps on stopping working
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windypaul
Newbie
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4. May 2010 @ 23:36 _ Link to this message    Send private message to this user   
i bought new computer in dec 09 and its going wrong already. i have a asrock k10n78 motherboard 4G of kingston 667mhw ram. 1Tb SATA HDD/running windows 7 64bit home premium retail edition, with athlon ll (x64) x 4 cpu 2.60mhz. i had problem with adobe flash player making ie8 stop and now ie8 has decided it will keep crashing on it s own.microsoft as usual dont want to know or help as 90 day support up.can any one help??????it has crashed about 15 times today so far. or yes i am running avg9 free edition security and do weekly mantainence on it ,I.e defrag hard drive ,disc clean up and back up l at wits end feel like smashing it if hadn't just cost me £360 without operating software. cheers windy
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ddp
Moderator
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4. May 2010 @ 23:52 _ Link to this message    Send private message to this user   
moved to correct forum as not a pc hardware issue. do a system restore to before problem occured.
windypaul
Newbie
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5. May 2010 @ 05:20 _ Link to this message    Send private message to this user   
have try'd already a few times . windows keep send ing message abbout flash player making it crash tell m to uninstall it then reinstall it. as for explorer 8 - try'd rolling it back and it happens again . has no one else having problems with windows 7? worst £110 quid i have spent. when phone microsoft they wanted £46for them to de-bug it . it crashed 10 times while i was looking for right place on forum s . sorry still put it in wrong place. can you suggest a good 64 bit operating software and browzer that i wont have compatibility isuse with .cheers
Senior Member
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5. May 2010 @ 13:59 _ Link to this message    Send private message to this user   
Originally posted by windypaul:
have try'd already a few times . windows keep send ing message abbout flash player making it crash tell m to uninstall it then reinstall it. as for explorer 8 - try'd rolling it back and it happens again . has no one else having problems with windows 7? worst £110 quid i have spent. when phone microsoft they wanted £46for them to de-bug it . it crashed 10 times while i was looking for right place on forum s . sorry still put it in wrong place. can you suggest a good 64 bit operating software and browzer that i wont have compatibility isuse with .cheers
that sucks.i still get email support for xp.you sure ms cant help?
jjziman
Junior Member
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5. May 2010 @ 15:51 _ Link to this message    Send private message to this user   
Have you reset IE back to its default settings? I know flash has done some weird things with IE8. But the latest version of flash is working a Ok on my laptop (Win7 X64). Have you uninstalled and reinstalled flash? You were unclear if you have done that yet. It sounds like you have some stuff that is running as a BHO (browser helper object) ie. toolbars and such. Resetting will disable all of that.

Well there are always other browsers but I hate leaving something broke. Plus you will still have to install flash on what ever other browser you install.

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windypaul
Newbie
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5. May 2010 @ 18:14 _ Link to this message    Send private message to this user   
Originally posted by jjziman:
Have you reset IE back to its default settings? I know flash has done some weird things with IE8. But the latest version of flash is working a Ok on my laptop (Win7 X64). Have you uninstalled and reinstalled flash? You were unclear if you have done that yet. It sounds like you have some stuff that is running as a BHO (browser helper object) ie. toolbars and such. Resetting will disable all of that.

Well there are always other browsers but I hate leaving something broke. Plus you will still have to install flash on what ever other browser you install.
yeah i dont like to be beat either. have uninstalled /re installed flash player. think your right about the BHO . have found error report about toolbar been responsible for a few of occastions . i emailed MS about problem and reply i got was to check out self help forum as my 90 days free support was up. or i could pay £46 quid for them to help. silly me thought buying full retail copy would give me more support. OEM edition would have been half the price lol. thank you for the reply's .
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jjziman
Junior Member
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5. May 2010 @ 22:31 _ Link to this message    Send private message to this user   
Well go through and kill off all the toolbars. Also a Hijack this log may be helpfull to see what attached to IE. Or use Auto Runs off the Hirens boot cd. Its alot more detailed.
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