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Locked out of windows 7
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Me79
Junior Member
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30. September 2013 @ 16:10 |
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Hi There
I am having a nightmare my bf has locked himself out of his laptop which is windows 7. I have a macbook so i'm trying my best to help him. We have googled everything as he hasn't got the disks and we don't ever get an option to use the administrator user. Can anyone please help us out.
Thank You
Emma
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scorpNZ
AfterDawn Addict
4 product reviews
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30. September 2013 @ 19:31 |
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ddp
Moderator
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30. September 2013 @ 20:19 |
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can try using f8 to getting into safemode but still need password even for that. are there 2 accounts that are both administers at startup page?
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Me79
Junior Member
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1. October 2013 @ 00:48 |
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Haha no he's not up to something! So with that software can I download it on my MacBook and then copy to disc and then put it on his laptop?
Yeah I am only given the option of his account no administrator account, I've tried F8 and stuff but they all want a password can't work out how to get to the admin account!
All we wanna do is restore it as we are giving it to my little cousin cos we don't use it anymore!
Thank you
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scorpNZ
AfterDawn Addict
4 product reviews
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1. October 2013 @ 02:42 |
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Yes it's an iso you can burn to cd or pretty sure there's a version to put onto thumb drive as well
if it won't boot from cd or usb drive then change boot order in the BIOS tap key F1 or F2 depending on you cpu
there's also another similar software
http://www.ubcd4win.com/
would pay to look at hirens site or web search how to reset windows password using hirens bootcd,it's been a while there was a picture of what you should see & the order of user accounts in the list if there's more than one that was shown on a site who had a tutorial,best method is not to reset when asked or given choice select "none" so reboot goes straight into windows,i've used & still have it here,it also has a bootable copy of xp on it
once your back into windows check computer management then select disk manager,ignoring the very left column & looking at the bottom half of the main window do you see an arrangement that shows more than 1 partition Called C
as an example only look at the 1st picture in this link & the colour'd part in the bottom half http://www.disk-partition.com/windows-8...-windows-8.html
disk 1 in green (yours should show disk 0 if only 1 hard drive is there)
E partition is vista or win or win 8 boot partition,if you have xp this will not be here
partition C is windows
however if you have say a 3-15gb partition lets say D after partition C (like in picture that has a 40gb D partition)& nobody created it but it was there when bought then this will likely be the recovery partition,if you have xp D partition can be in front of C or after it & won't be more than 5gb normally
recovery partition is used to restore to factory specs however before it is used you must create a backup image of the recovery & C partition,regardless an image should be created of windows C drive this will then become your restore disk so to speak,two will need to be created using the free for personal use software easeus todo backup
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Me79
Junior Member
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1. October 2013 @ 03:25 |
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Thank you will try this! Hope I can do it!! Driving me insane!
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GryphB
Member
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1. October 2013 @ 23:33 |
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Originally posted by Me79:
All we wanna do is restore it as we are giving it to my little cousin cos we don't use it anymore!
Thank you
In this case, you do a factory reboot using the recovery partition. Should be like an F11 or something upon powering on.
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ddp
Moderator
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2. October 2013 @ 00:05 |
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Me79, do as what GryphB suggests because if you had told us that earlier, we would have told you to use the recovery partition to do a fresh install of windows.
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scorpNZ
AfterDawn Addict
4 product reviews
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2. October 2013 @ 00:17 |
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F10 or F11 but not before images are created like i said in last paragraph of last post or they risk ending up with a paper weight of a computer
This message has been edited since posting. Last time this message was edited on 2. October 2013 @ 00:18
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Me79
Junior Member
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2. October 2013 @ 17:43 |
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Ok thank you! Gonna give it a go at the weekend! I'm little scared haha!
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ddp
Moderator
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2. October 2013 @ 17:53 |
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why?
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Me79
Junior Member
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3. October 2013 @ 03:02 |
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Because I've never done anything like this so it's pretty scary!
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ddp
Moderator
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3. October 2013 @ 12:14 |
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if all you are doing is putting windows back to default setting than it isn't. if in doubt, ask.
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Me79
Junior Member
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7. October 2013 @ 12:47 |
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Hello I have been lent a windows 7 disc but how the hell do I get the computer back to the original factory settings? I'm sorry I've put the disc in and restarted the laptop but it's isn't giving me any options to load the disc! Any advise?
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ddp
Moderator
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7. October 2013 @ 13:08 |
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what is the make & model# of the laptop so can check that laptop site about how to access the recovery partition to reload windows to factory default settings?
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Me79
Junior Member
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7. October 2013 @ 13:13 |
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Acer aspire 5336 thank you
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ddp
Moderator
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7. October 2013 @ 13:27 |
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This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 15 GB in a hidden partition on
your hard disk
manual link http://global-download.acer.com/GDFiles...RE&Step3=ASPIRE 5336&OS=ALL&LC=en&BC=ACER&SC=PA_4
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Me79
Junior Member
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7. October 2013 @ 15:20 |
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We don't need to save anything on this laptop! Thank you will try this in a bit!
Thanks so much!
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ddp
Moderator
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7. October 2013 @ 15:46 |
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acer netbooks use the same method of reloading windows as i've done it once or twice for customer. don't worry about the data than if restoring to factory defaults.
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Me79
Junior Member
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7. October 2013 @ 15:53 |
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Thank you for your help!
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ddp
Moderator
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7. October 2013 @ 15:57 |
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no problem.
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Me79
Junior Member
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7. October 2013 @ 15:59 |
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I might be on here again tomorrow asking for help again! Haha!
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ddp
Moderator
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7. October 2013 @ 16:32 |
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i'll be here probably early afternoon as got to go to a customer late morning because of software issues & updates.
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Me79
Junior Member
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8. October 2013 @ 09:45 |
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Hi boot is enabled but I'm pressing alt + F10 and it's not doing anything at all! Not sure what to do!
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Me79
Junior Member
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8. October 2013 @ 09:51 |
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Also when I was trying to do this before heading over to this forum I set a supervisor password which I know but I have to enter it every time the laptop comes on which is so annoying I'm on the screen to change it but it won't highlight it so I can remove it! Sorry!
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