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afterdawn.com > forums > software, operating systems and more > windows - general discussion > my laptop has a black screen and a blinking cursor
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My Laptop has a black screen and a blinking cursor
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katie2907
Newbie
_ 		6. March 2011 @ 15:47 _ Link to this message    Send private message to this user   
I got a new laptop about 5 months ago, yesterday i ran the windows update for service pack for windows 7, it installed, but when i restarted my laptop, it died...

I turn it on, it goes past the start up screen where you can enter set up, but doesnt make it to the windows screen, instead i get a black screen with a white blinking cursor. Do you have any idea what is wrong?

I have some important things on there i dont want to lose, can i save them? I am pretty tech knowledgeable and pretty sure if told what to do I could fix it, but right now, I'm really worried about saving my data.

I would greatly appreciate any help! Thanks
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ddp
Moderator
_ 		7. March 2011 @ 23:52 _ Link to this message    Send private message to this user   
see if can get into safemode or last known good working configuration.
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nownthen
Senior Member
_ 		25. March 2011 @ 16:38 _ Link to this message    Send private message to this user   
Your laptop likely has some recovery tools that you can access from the logo screen. Sometimes there is a back up option in there.
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