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PC won't startup
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migTMC
Junior Member
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25. April 2012 @ 04:46 _ Link to this message    Send private message to this user   
Hello guys. I have a problem with my computer. I reinstalled XP Pro yesterday morning and this morning the power went out for just a second and now the computer won't startup fully. It gets to the stage where it says the screen is all blue, with dark blue thick strip along top and bottom and the Microsoft Windows XP and logo near the center, slightly towards the right side of the screen. It won' proceed from there to the desktop like it should.

Assistance much appreciated.
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ddp
Moderator
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25. April 2012 @ 11:03 _ Link to this message    Send private message to this user   
can you get to the safemode menu?
migTMC
Junior Member
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25. April 2012 @ 11:28 _ Link to this message    Send private message to this user   
Originally posted by ddp:
can you get to the safemode menu?
Yes I can, but the same thing happens, it stops and doesn't get to the desktop. I started in Safemode, which is option 1.
ddp
Moderator
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25. April 2012 @ 11:50 _ Link to this message    Send private message to this user   
in that menu is the option to use "last known good configuration", have you tried it?
JST1946
Senior Member
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25. April 2012 @ 11:59 _ Link to this message    Send private message to this user   
Sounds like maybe some of your files may have gotten corrupted.You might have to do a repair with the windows CD.

20 Year U.S.Army Veteran.Vietnam 1969-1972 101st Abn.Div.

This message has been edited since posting. Last time this message was edited on 25. April 2012 @ 12:15

migTMC
Junior Member
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25. April 2012 @ 12:05 _ Link to this message    Send private message to this user   
Originally posted by ddp:
in that menu is the option to use "last known good configuration", have you tried it?
Low and behold, I just tried that and it worked. It started up, went to the desktop and a few seconds after came up with a message saying:

Failed to get proc address for DecodePointer (KERNEL32.dll).


Any help with that.

Thanks again
ddp
Moderator
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25. April 2012 @ 12:14 _ Link to this message    Send private message to this user   
does it freeze up there or can you still do stuff? do you have skype installed?

This message has been edited since posting. Last time this message was edited on 25. April 2012 @ 12:17

migTMC
Junior Member
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25. April 2012 @ 13:00 _ Link to this message    Send private message to this user   
Originally posted by ddp:
does it freeze up there or can you still do stuff? do you have skype installed?
Skype doesn't work, the same error I listed above appears. I do have XP Pro SP1 though and I will update to SP2 like I had before I reinstalled XP Pro yesterday.
JST1946
Senior Member
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25. April 2012 @ 14:35 _ Link to this message    Send private message to this user   
You can get SP3 from this site at the link below and anything else you may need.Yes that error has something to do with skype. maybe it will go away after you update to SP3 and all the other updates.

http://www.softwarepatch.com/windows/wi...ice-pack-3.html
scorpNZ
AfterDawn Addict

4 product reviews
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25. April 2012 @ 14:45 _ Link to this message    Send private message to this user   
since you have sp1 bypass SP2 go straight to sp3

This message has been edited since posting. Last time this message was edited on 25. April 2012 @ 14:45

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ddp
Moderator
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25. April 2012 @ 22:11 _ Link to this message    Send private message to this user   
uninstall skype to see if error message disappears then update to sp3.
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