hey my computer keeps freezing after about 15 minutes of use. it just goes white, except for the toolbar - which is frozen. i can still move my mouse, i just cant click on anything.
i have to do a hard restart and when it logs on again, i have to restore my backround.
can someone tell me if i have a virus ?
download hijack this.install and rename the file scanner.exe.run hijack this and post a log file.in the meantime download,install,update and scan with malwarebytes.remove everything malwarebytes says to.what antivirus,antispyware programs do you use?
about three weeks ago, my computer got hit with "anti-virus soft" and i thought i had cleared it all up. i ran malwarebytes and cc cleaner already and they're both coming back with successful turnouts.
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heres my hijack this log file:
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:48:32 AM, on 6/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
well i googled what i thought were questionable entries and nothing stood out.download malwarebytes,update it and run a complete system scan.delete whatever it comes up with.
ill rerun malwarebytes. last time it came back with no objects infected.
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and actually, i think i ran the last hijack this log that i posted while in safe mode with startup items disabled. wouldnt that make a difference with what shows up on the log file ?
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i found something in system config utility under startup called " rghqtegtssd.exe " which is located in admin\local settings\ application data\smgxucydk\rghqtegtssd.exe
eh - what the hell is that ? i looked it up and found nothing. could this be my bug ?
so i tried to disable that nasty .exe and start up my computer in normal mode, and it froze up in 5 minutes. should i run a hijack this in normal mode?
ok more to it than i thought.
when i go back into normal mode under msconfig -
all of my desktop icons are gone.
and under programs in start menu; its empty.
