I don't know where to start, as it's something I never encountered before and I don't know computers enough to actually understand what's going on.
A friend sent me a link tonight to a video that I thought was safe, no anti virus detected it as bad, and I scan everything with my anti virus AVG and MBAM.
So I clicked and it wouldn't load. After that my whole internet started being very slow. I restarted my modem, rooter and everything, it didn't fixed the problem.
I loaded MBAM, and tried to update it.
It didn't work. I searched the error code and saw that I had to uninstall MBAM and reinstall the clean version, which I tried to do. But it won't download. I get the download window in Firefox, but it's stuck at 6% after 2 hours. I normally download everything in less than a minute.
AVG was able to update and it didn't find anything.
I couldn't get Kaspersky online scanner to work, I can't download HJT.
I get the download page, but it will stay "pending" after a while and it will freeze.
I don't know what else to do.
It's like whatever is in my laptop is blocking everything I try to do.
if you can get access to another pc with internet might be able to download and transfer the files/programs to yours with usb,external hdd or even cd-r/dvd-r.
system restore might work.
btw some librarys have computers with free internet access and most have usb if you need to download HJT or a scanner.
custom built gaming pc from early 2010,ps2 with 15 games all original,ps3 500gbs with 5 games all original,yamaha amp and 5.1channel surround sound speakers,46inch sony lcd smart tv.
Yeah, I did what you said and was able to install MBAM but I couldn't update it. As I am getting the freeze thing, and where the download will change all the time.
1 minute it will be 10%, the next 4%.
And I installed HJT.
HJT is giving me an error message:
For some reason your system denied write access to the Host File.
If any hijacked domains are in this file, HiJackThis may NOT
be able to fix this.
If that happens, you need to edit the file yourself.
To do this, chick Start, Run and type:
notepad C:/Windows/System32/drivers/etc/hosts
and press Enter. Find the lines HJT reports and delete them.
Same the file as "hosts" with quotes and reboot.
For Vista: simply, exit HJT, right click on the HJT icon, choose "run as administrator'
