i accidentally downloaded and installed an .exe which created advertising icons on my desktop. i was able to delete all the icons, and delete the start-up executable files. however, there are still two icons remaining on the desktop that i can't delete.
the two icons are both IE icons. nothing happens when i hit the delete key, and when i right click, there is no delete or properties option. there is only the option of "open home page", "IE properties", and "create a short-cut".
can someone help me to know how to delete these two icons? oh and unlocker and killbox do not work on them either.
Download Malwarebytes' Anti-Malware to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
? At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
? If an update is found, it will download and install the latest version.
? Once the program has loaded, select Perform full scan, then click Scan.
? When the scan is complete, click OK, then Show Results to view the results.
? Make sure that everything is checked, and click Remove Selected. <-- Don't forget this.
? When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt