User User name Password  
   
Monday 3.3.2025 / 18:58
Search AfterDawn Forums:        In English   Suomeksi   På svenska
afterdawn.com > forums > software, operating systems and more > windows - virus and spyware problems > do i have a virus ?
Show topics
 
Forums
Forums
Do I have a VIRUS ?
  Jump to:
 
Posted Message
Taypho
Newbie
_
3. December 2009 @ 13:41 _ Link to this message    Send private message to this user   
Windows Vista Home Premuim SP1
Memory 2.50 GB
32 Bit Operating System
Intel Core 1.86 GHz

Just looking for some advice basically.
I have noticed some strange behaviour from my PC lately as it has started running very slow at times and this really is the first time this has happened since I bought the system back in 2007 I have also opened the pc and hoovered all the dust away but this hasn't really improved things and very recently my keyboard has altered as in my @ symbol has to be made by holding shift + 2 and it was never like this before which leads me to believe I have some sort of virus and so does the fact that on some websites the text appears bold in places and normal in others which is clearly not normal behaviour, I have performed a scan and given a log below only I don't understand it and can't work out if there is anything suspicious.
I appreciate any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:13, on 01/12/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\NetLimiter 2 Pro\NLClient.exe
C:\Program Files\Intel\LDCM\Bin\LDCMSync.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\NoAdware\NoAdware5.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\RelevantKnowledge\rlvknlg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Vuze\Azureus.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [LDCMSync] C:\Program Files\Intel\LDCM\Bin\LDCMSync.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [NoAdware5] "C:\Program Files\NoAdware\NoAdware5.exe" :Min:
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.broadband.o2.co.uk
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/fl...ent/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel Bootstrap Agent - Intel Corporation - C:\Program Files\Intel\BootStrap Agent\Bsa.exe
O23 - Service: Intel CI Manager - Intel(R) Corporation - C:\Program Files\Intel\LDCM\ci\cimgr\CiMgrLdr.exe
O23 - Service: Intel IIDS - Intel(R) Corporation - C:\Program Files\Intel\LDCM\bin\IIDS.exe
O23 - Service: Intel SSM - Intel(R) Corporation - C:\Program Files\Intel\LDCM\bin\ssm.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: RelevantKnowledge - TMRG, Inc. - C:\Program Files\RelevantKnowledge\rlservice.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe
O23 - Service: win32sl - Smart Technology Enablers - C:\Program Files\Intel\DMI\BIN\WIN32SL.EXE

--
End of file - 7351 bytes

I have not deleted anything from this scan as I wanted a knowledgeable opinion first.

Thankyou.
terry9999
Junior Member
_
20. January 2010 @ 06:30 _ Link to this message    Send private message to this user   
Hi, I do not know how to read the scans but I have a very effective process for removing Malware/Virus.

If the below programs do not load change their .exe file name (not the shortcut)to something like iexplorer.exe and they will work fine.

Do not run more than one spyware/malware program at once (they might conflict) you may also have to disable you Anti Virus temperarly to scan with them.

Most effective in the following order:
1. Malware bytes: http://www.malwarebytes.org/mbam-download.php

2. ComboFix: http://download.bleepingcomputer.com/sUBs/ComboFix.exe

3. SDFix: http://www.bleepingcomputer.com/files/sdfix.php

4. SmitfraudFix: http://www.bleepingcomputer.com/resources/link243.html

5. SpyBot Search and Destroy: http://www.spybotupdates.com/files/spybotsd162.exe

Also ensure you have the newest version of java as some of the old one's have vulnerabilities.
Other things to consider if you don?t already do them a third part firewall, as windows firewall only block incoming traffic, if you are infected you want something like ZoneAlarm which will block outgoing traffic also. Please ensure Windows Firewall is switched off if you install a third party firewall.
Install firefox browser 3.5 only (very resistant to getting compromised)
Install returnil (free version) can beused instead of antispyware software, when enabled it seperates the hard drive from the internet, no known/unknown virus/spyware will defeat this software.
Another program more powerful than returnil (cannot be installed together) is comodo time machine (freeware). You can installed this on a clean computer and it will make a baseline snapshot. Before you go on the internet you can create a new snapshot (takes 3 seconds), if you run into problems/malware just restore your computer to this snapshot. It's similar to windows system restore but much more powerful especially against bad drivers/software/malware.
http://www.brighthub.com/computing/smb-s...iews/61309.aspx

Finally use a free imaging software (macrium reflect) to make an image backup of your c: drive while it's clean. Worst case scenario you can restore your computer to a like new windows condition without spending hours reinstalling windows.

I hope this helps. Part of my reply was quoted by user jony218 - Senior Member

Regards,
Terry9999
afterdawn.com > forums > software, operating systems and more > windows - virus and spyware problems > do i have a virus ?
 

Digital video: AfterDawn.com | AfterDawn Forums
Music: MP3Lizard.com
Gaming: Blasteroids.com | Blasteroids Forums | Compare game prices
Software: Software downloads
Blogs: User profile pages
RSS feeds: AfterDawn.com News | Software updates | AfterDawn Forums
International: AfterDawn in Finnish | AfterDawn in Swedish | AfterDawn in Norwegian | download.fi
Navigate: Search | Site map
About us: About AfterDawn Ltd | Advertise on our sites | Rules, Restrictions, Legal disclaimer & Privacy policy
Contact us: Send feedback | Contact our media sales team
 
  © 1999-2025 by AfterDawn Ltd.

  IDG TechNetwork