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nik0lina
Newbie
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14. December 2009 @ 03:55 _ Link to this message    Send private message to this user   
ok so brother asked me to fix his mozilla cuz it keep crashing,
and hes even bigger pc newbie then me.
so i wanted to save his bookmarks,and i cant get windows to show hidden files.
he was using avg,so i scan it with it,nothing found,so as spybot- search&destroy.
i deleted his avg and installed nod32 buisness edition,found 1 trojan which was deleted,
but i still cant make windows show hidden files.
it keep switching back alone to not show.
i was looking little bit in registry editor but havent touch anything so i dont mess up his pc even more.
any idea which virus/spyware is doing this and how i can get rid of it?help T_T
ddp
Moderator
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16. December 2009 @ 21:20 _ Link to this message    Send private message to this user   
have you tried running those programs in safemode?
jony218
Suspended due to non-functional email address
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17. December 2009 @ 00:01 _ Link to this message    Send private message to this user   
don't worry about the hidden files (you should but it's not a big deal at this time). Just use the free software mozbackup, the software will backup firefox including the extensions/themes/and bookmarks. I use it every time I have to reinstall firefox and has always worked perfectly.

What version of windows is this? xp/vista/seven?

If all the scans you have run are coming up negative, than it's probably clean.

My advice is to try a different antispyware or antivirus software. More than likely that is what is causing firefox to crash.
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nik0lina
Newbie
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18. December 2009 @ 14:55 _ Link to this message    Send private message to this user   
its windows xp.
i try scan it again in safe mode with nod,and didnt found anything else.but still cant make files to show.
i reinstalled mozilla,but it worked for a day then it start crashing again.
what kind of antispyware i should try?i didnt scan it with any other besides spybot-search&destroy.
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