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Not found programs on start bottom
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Newbie
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20. August 2011 @ 01:58 _ Link to this message    Send private message to this user   
How can I get rid of Security Tool, is in the start menu and it is blocking my programs.
I tried to restore my computer to an early time and in the middle of the process stops and I am not able to do it.
I need some help please.
I have Ad-Aware, Avg and Spybot, and I don't know how this virus entered in my laptop.

This message has been edited since posting. Last time this message was edited on 21. August 2011 @ 02:14

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scorpNZ
AfterDawn Addict

4 product reviews
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20. August 2011 @ 03:53 _ Link to this message    Send private message to this user   
You need to familiarize yourself with both programs start by reading the manuals,quarantine would be a good place to start tho reading all is better

ddp
Moderator
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21. August 2011 @ 01:12 _ Link to this message    Send private message to this user   
try system restore thru safemode/administrator if it is there.
Newbie
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24. August 2011 @ 15:30 _ Link to this message    Send private message to this user   
Originally posted by ddp:
try system restore thru safemode/administrator if it is there.
Administrator is there whaen I am on safe mode but I always use the option with my name on it and I can not restore.
Whats the differrence with Administrator?

Thank you
ddp
Moderator
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24. August 2011 @ 16:23 _ Link to this message    Send private message to this user   
because it works for me in administrator but not always in user name.
Newbie
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24. August 2011 @ 18:05 _ Link to this message    Send private message to this user   
Originally posted by ddp:
because it works for me in administrator but not always in user name.
I just tried safemode with the administrator and didn't work.
I ran Rkill and Malwarebytes that helped but I still have the same probem,the security tool is gone, but I can not access my programs with the start menu,and they are gone in the install programs.
The program are still in my computer and works, so I do not know what is happening.
I appeciate some feed back.
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scorpNZ
AfterDawn Addict

4 product reviews
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24. August 2011 @ 20:39 _ Link to this message    Send private message to this user   
Personally i'd save any data & reformat,you need to also go get easeus todo backup & start making images from now on

http://www.howtogeek.com/howto/9505/how-to-remove-security-tool-and-other-roguefake-antivirus-malware/

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