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afterdawn.com > forums > mobile devices > iphone - general discussion > my iphone dosen't sync with my i tunes anymore
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my iphone dosen't sync with my i tunes anymore
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juhfyut
Newbie
_ 		11. July 2010 @ 16:38 _ Link to this message    Send private message to this user   
my iphone isn't syncing with my itunes anymore. a message appears saying:
the iphone "my phone" cannot be synced. an unknown error occurred (13019)
dose anyone know what the problem is or how to fix it?
thanks
[ + quote]
my i phone isn't syncing with my i tunes anymore. a message appears:
the iphone "my phone" cannot be synced. an unknown error occurred (13019)
dose anyone know whats the problem or how to fix it?
thanks john
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borhan9
AfterDawn Addict

6 product reviews
_ 		12. July 2010 @ 04:41 _ Link to this message    Send private message to this user   
Simply try reinstalling iTunes and see if that fixes the problem.
[ + quote]
Edited by DVDBack23


"the mediocre teacher tells. the good teacher explains. the superior teacher demonstrates. the great teacher inspires."- William Aruthur Ward
Website: http://www.ampleblaze.com
juhfyut
Newbie
_ 		12. July 2010 @ 06:56 _ Link to this message    Send private message to this user   
thanks i'll try that.. will it delete my music library in itunes?
[ + quote]
my i phone isn't syncing with my i tunes anymore. a message appears:
the iphone "my phone" cannot be synced. an unknown error occurred (13019)
dose anyone know whats the problem or how to fix it?
thanks john
borhan9
AfterDawn Addict

6 product reviews
_ 		12. July 2010 @ 16:32 _ Link to this message    Send private message to this user   
if your music is on the C: of the iTunes folder simply cut and paste it elsewhere and then just reinstall.
A good thing to do is never put your music in the default folders just in case of fatal errors or uninstall situations. I always put mine for safe keeping on an external drive or a different partition and a separate new folder as well.
[ + quote]
Edited by DVDBack23


"the mediocre teacher tells. the good teacher explains. the superior teacher demonstrates. the great teacher inspires."- William Aruthur Ward
Website: http://www.ampleblaze.com
juhfyut
Newbie
_ 		14. July 2010 @ 12:07 _ Link to this message    Send private message to this user   
i tried reinstalling it and that didn't.. the message keeps coming up
the music is still on itunes though...
any suggestions?
[ + quote]
my i phone isn't syncing with my i tunes anymore. a message appears:
the iphone "my phone" cannot be synced. an unknown error occurred (13019)
dose anyone know whats the problem or how to fix it?
thanks john
asilay328
Junior Member
_ 		17. July 2010 @ 09:13 _ Link to this message    Send private message to this user   
This should resolve the issue;

Go into itunes while phone is plugged in.

You will have a list of tabs across, summery, info, ringtones, music.

Select music

Where it displays sync music unselect that and hit apply in the bottom right

Once the sync is complete re-check the music sync option

This usually works for PC users
[ + quote]
JO2018
Newbie
_ 		15. October 2010 @ 10:44 _ Link to this message    Send private message to this user   
Try to uninstall and reinstall iTunes cleanly as per:
http://support.apple.com/kb/HT1925

may I also suggest to try an iTunes alternative to manage your iPod contents like CTManager
[ + quote]
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scoobx981
Newbie
_ 		22. February 2011 @ 22:03 _ Link to this message    Send private message to this user   
Had the same problem, JO2018 is right, Your problem probably lies in the Mobile Device Support or your drivers may have gotten corrupt. Removing all that apple/itunes stuff redownloading the newest version of itunes and reinstalling should resolve the issue.
[ + quote]
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