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afterdawn.com > forums > pc hardware > other pc hardware > need to repair xp, asking for password i never put in
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need to repair xp, asking for password i never put in
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twisted72
Newbie
_ 		26. August 2004 @ 11:39 _ Link to this message    Send private message to this user   
My parents computer at work was downloading service pack 2 and an error occurred, so when I went to restart pc, the screen came up with start windows normally, last good configuration, etc. None of those worked so I went to repair xp and it asked for a password. They said they never put one in, so without this "password" i cannot repair xp, therefore they will lose tons of info, anybody run into this before? I called microsoft and they said they couldnt give passwords out over the phone and told me to check out on their website "321305" so if someone knows something please help.
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chthomson
Member
_ 		26. August 2004 @ 14:24 _ Link to this message    Send private message to this user   
Hi twisted72

Xp is looking for the Administrators password. When XP is first installed, setup asks for a administrator password (a throwback to NT). I always use the customers last name. You could check with store you purchased the computer from to see if what they use for a password. The other way would be to take another drive - install XP - use the existing drive as a secondary drive to access the data and when recovery is complete format and use as a backup drive

I hope this helps
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